Larry Cash,Sr | Page 10

Great experience purchasing our GLB! Darnell Bowens was very professional, genuine, and knowledgeable. Made the whole process a breeze! Darnell Bowens was very professional, genuine, and knowledgeable. Made the whole process a breeze! More

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Arella was a pleasure to work with! There was no pressure while we shopped, which made it a better experience when buying a vehicle. The rest is f the staff was great too! There was no pressure while we shopped, which made it a better experience when buying a vehicle. The rest is f the staff was great too! More

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I purchased a GLC 300 at Mercedes of Annapolis, both Casey & Larry were amazing to work with! They were extremely knowledgeable and provided exceptional service throughout the process. I had a good expe Casey & Larry were amazing to work with! They were extremely knowledgeable and provided exceptional service throughout the process. I had a good experience at this dealership More

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I have always enjoyed the top-notch customer service that Mercedes provides to its customers. They have won me over with their products & services, and this is my third purchase. Julian went over and above t Mercedes provides to its customers. They have won me over with their products & services, and this is my third purchase. Julian went over and above the call of duty to ensure that my purchase was successful. He was attentive during the entire process and met me to show me how to use the electric pump. The sales (Julian) Manager (Dean C.) and Finance (Larry C.) are a Dream Team that undeniably makes the purchasing of a Mercedes a great experience. More

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Larry is simply amazing! We went into the dealership with pre-approval but once we sat down to finalize the details, the other bank introduced stipulations that weren’t prov We went into the dealership with pre-approval but once we sat down to finalize the details, the other bank introduced stipulations that weren’t provided when the pre-approval was secured. It was fairly late (8pm-ish) when we determined we would need to revisit and secure financing through the finance department at the dealership but since it was so late, we would have to revisit the following morning. We left feeling very frustrated. About 5 minutes after we left, we received a call that the approval had gone through and we could come back and complete the purchase. It was about 8:30by this time. Before we left, Larry assured us things would be done first thing in the morning and somehow, he managed to get it done within minutes after business hours! This dealership is full of exemplary sales and finance people who go above and beyond to ensure their customers walk away happy every time. We couldn’t have asked for better experiences. HIGHLY RECOMMEND!! More

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This is our second purchase with Casey and he was phenomenal. He actually reached out to us at the 6 month mark to find out how we were enjoying our car and the rest is history! We asked one question phenomenal. He actually reached out to us at the 6 month mark to find out how we were enjoying our car and the rest is history! We asked one question and within a week, we were in our brand new vehicle. Casey kept in touch with us and answered any questions we had very quickly. He even took the time to sit and go through some of the features of the new vehicle. Casey is always pleasant, answers all of our questions very honestly, and is friendly and professional. We believe very strongly in being loyal to people and business when they have shown us that they value us as people and consumers and Casey, Dean and the rest of the MBU Annapolis team have definitely done that! Highly recommend!! More

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We purchased a car and the experience was excellent. The salesperson was extremely knowledgeable and low pressure. the dealership was very nice and comfortable. I would recommend it to anyone. The salesperson was extremely knowledgeable and low pressure. the dealership was very nice and comfortable. I would recommend it to anyone. More

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The total experience was amazing. I cannot thank Andrew enough. I found a new home! I cannot thank Andrew enough. I found a new home! More

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Chris did a great job handling our purchase as out of state buyers. Chris made sure my wife and I were well taken care of and had a very smooth transaction. Thanks again Chris! state buyers. Chris made sure my wife and I were well taken care of and had a very smooth transaction. Thanks again Chris! More

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Andy was great as my sales rep and everyone in the office was super helpful. Buying a car is something that can be stressful but the staff here made me feel right at home. was super helpful. Buying a car is something that can be stressful but the staff here made me feel right at home. More

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