Larry Cash,Sr | Page 13

I had a great experience at the Mercedes-Benz of Annapolis! I felt welcome and taken care of as soon as we stepped through the door. My sales associate, Darnell, was extremely knowledgeable and went Annapolis! I felt welcome and taken care of as soon as we stepped through the door. My sales associate, Darnell, was extremely knowledgeable and went above and beyond to not only make sure I was comfortable with my decision but understood the technology and set up my car to my liking. Both Darnell and Larry exceeded my expectations in customer service, truly making me feel a part of the Mercedes family! Thank you, both! More

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I had a great experience at the Mercedes-Benz of Annapolis. Everyone was very welcoming and accommodating. My sales associate, Julian, was extremely helpful with the car-buying process and always av Annapolis. Everyone was very welcoming and accommodating. My sales associate, Julian, was extremely helpful with the car-buying process and always available to answer questions. More

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Darnell And Larry, Went beyond what most dealership would have done to get the right deal would have done to get the right deal More

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Julian and Larry made the whole transaction seamless. Thank you again for your hard work in getting the deal done. If anyone is looking for an awesome customer experience, speak to them. Thank you again for your hard work in getting the deal done. If anyone is looking for an awesome customer experience, speak to them. More

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I am very disappointed in Mercedes-Benz of Annapolis. The salesmen Darnell day of the sales was fine, lacked any real knowledge, but what should I expect. I started immediately having issues with my GL The salesmen Darnell day of the sales was fine, lacked any real knowledge, but what should I expect. I started immediately having issues with my GLC. The brakes were bad. This is supposed to be a certified pre-owned Mercedes-Benz. It is clearly not, it was not even inspected the manager told me “just drive it”. Dings and paint chips, which later will be major blemishes. Contacted my salesman, of course no response whatsoever, not a return call, not a return text message. This salesman has zero knowledge and zero follow up. Never again will I trust Mercedes-Benz. I feel ripped off as a consumer. I wish I can give this salesman negative stars. Horrible disappointing experience. More

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Julian was an amazing salesman. I have bought a few cars but i have never had such an amazing experience. He was very genuine. Not only that but he actually dug in and had all the a I have bought a few cars but i have never had such an amazing experience. He was very genuine. Not only that but he actually dug in and had all the answers for all the questions i asked. Larry the finance manager was amazing as well he kept it real with me and helped me get the best option. I am so happy i decided to buy my car from this dealership. Please buy your car from here! More

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Amazing customer service, very caring and compassionate and they will not let you leave unhappy. and they will not let you leave unhappy. More

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These guys are the absolute best! My salesman Mr Darnell Bowmen was prompt, courteous, and helped me get the best deal for my Mercedes GLC 300 and my trade-in. He was very knowledgeab My salesman Mr Darnell Bowmen was prompt, courteous, and helped me get the best deal for my Mercedes GLC 300 and my trade-in. He was very knowledgeable on the cars, and helped me setup my phone, the app, and explained all the different features of the vehicle. He was instrumental in making this dealership my only stop in my quest for my next vehicle! I am excited about my new ride and the years to come driving it! More

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Working with Julian was a pleasure he was knowledgeable courteous and respectful listen to my wants would buy another car here. Thanks for the pleasant experience J courteous and respectful listen to my wants would buy another car here. Thanks for the pleasant experience Joyce More

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Ronan Wood is very detailed oriented and works hard to advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goe advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goes above and beyond to solve both technical and warranty based issues. We are very pleased with his level of service! More

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