Dealer Reviews
Cars for Sale
Dealer Log In
Larry Harris
Larry Harris | Page 5
Acquisition Manager
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
130 Reviews
Dealership Experience
6 yrs, 5 mos
Industry Experience
31 yrs, 3 mos
Employee Video
130 Reviews of Larry Harris
April 22, 2022
Best dealership ever, the service was immaculate, victor and Larry made this the best possible buying experience and Larry made this the best possible buying experience More
by eduardojim1995
Verified CustomerOther Employees Tagged: Kas Yeganeh, Victor Montes
April 21, 2022
ALL WOMEN…BEWARE! Mechanics!! Too many problematic issues occurred outside of what I brought the car in for to rate higher. Brought car in for rear brakes, and sw Mechanics!! Too many problematic issues occurred outside of what I brought the car in for to rate higher. Brought car in for rear brakes, and switch button to start the car, and oil change. They came back with other additional work they recommended be done. I agreed to 80% of their recommendations. Brake job was not thoroughly tested for safety. Car rolled when parking brake is engaged. Also braking was way worse than before, as I found that out when I nearly missed having a fwy speed accident because brakes barely worked well enough to stop the car. They said I needed front brakes resurfaced. Did that and was on the fwy after that repair and again the brakes performed even worse and stopping quickly was completely out of question. Car was not test driven before they returning it to me. Weird. Asst. Manager got involved and saw to it that new rotors were provided and installed and the hand brake was properly adjusted. Now got car back, next day the car over heated; radiator damage. Seems strange. Could be a coincidence, retaliation for complaining perhaps? Idk, other places, they diagnose, make a recommendation and car performs great without a chain reaction of other stuff failing across the board warranting more and more cash to get the car running again. That only happens to me when I’ve come to THIS dealership. I stopped using this service dept years ago because they refused to address and fix reported issues while car was under warranty. But when warranty expired; then all of a sudden they wanted to fix all the issues at my expense…just shady. These comments are not at all about my Service Consultants. They were excellent! Very kind and professional. My comments are about the phantom technicians/mechanics that performed the repairs poorly. The oil change, hand brake adjustment and sensor replacement work was excellent. Kudos to the techs responsible in those instances. The rest of it; meh…not so much. Ultimately, had to tow the car to Orange Coast Infiniti. Car now runs fantastic!! More
by carlarbriggs
Other Employees Tagged: Jaime Zamora , Ever Villalobos, Not sure if Larry was the Asst Mgr who got involved. He had a mask on a I have forgiven his name. Nonetheless, he did all the right things to improve the experience!
April 19, 2022
Our experience was fantastic. Larry Harris was professional, honest, he answered all of our questions and we believe we walked out with the best deal possible. We would not hesita Larry Harris was professional, honest, he answered all of our questions and we believe we walked out with the best deal possible. We would not hesitate to refer someone looking for an infinity to Larry and his team. More
by Eric
Other Employees Tagged: Kas Yeganeh
April 16, 2022
Found the car we wanted here. The process from start to finish was very quick and easy. We didn't have to sit there for hours. People were very friendly and weren't pushy about s The process from start to finish was very quick and easy. We didn't have to sit there for hours. People were very friendly and weren't pushy about selling us a car. Overall experience I must say was pretty good! More
by Jdsclove21
Other Employees Tagged: Victor Montes
April 01, 2022
Great customer service. Purchased my car from home over the phone with no problems! Thanks Mike! Purchased my car from home over the phone with no problems! Thanks Mike! More
by MARCLKRAUSE
Other Employees Tagged: Edson Trujillo, Mike Molles
March 29, 2022
Very nice customer service helpful and thorough. Easy getting out of my lease into another one. Easy getting out of my lease into another one. More
by letitia Jones
Other Employees Tagged: Mike Molles, Jaime Zamora
March 23, 2022
Mike and Kasra were very helpful. This was my first buying experience and they helped me feel comfortable and were extremely transparent. Very personable This was my first buying experience and they helped me feel comfortable and were extremely transparent. Very personable More
by steveferraro.jr
Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Mike Molles
February 27, 2022
Staff were friendly, fast, but efficient while there wer not pushy. Best experience you can get. not pushy. Best experience you can get. More
by AF_SHIN_A
Other Employees Tagged: Anita Ruiz, Mike Molles, Victor Montes
February 21, 2022
Friendly and efficient staff. Felt like they are looking to build a relationship that lasts. Felt like they are looking to build a relationship that lasts. More
by Gil
Other Employees Tagged: Kas Yeganeh , Ever Villalobos
February 20, 2022
$767. 80 for 90 minutes of labor. "but it was a two man job", he says. That works out to $255.93 p/h for labor. That's for a routine 60K service. And with a 80 for 90 minutes of labor. "but it was a two man job", he says. That works out to $255.93 p/h for labor. That's for a routine 60K service. And with a straight face he says it's reasonable, and he would pay that if he were a customer elsewhere. Good luck with this business model in the social media age, Larry. We've been coming to SouthBay Infiniti since 2011, but no more. More
by Menno
Dealership Inventory (41 Vehicles)
2022 Jeep Wrangler Unlimited 4xe
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
2025 Chrysler Pacifica
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
