Larry Hughes | Page 37

5 K oil chg tire and rotation Love this dealership always helpful efficient and pleasant always recommend to anyone in need and they make each person feel like an individual Thank Love this dealership always helpful efficient and pleasant always recommend to anyone in need and they make each person feel like an individual Thank you More

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Quick and Great Service Visit! Was waited on immediately as soon as I pulled my car up. I was in and out very quickly, within an hours time. Very happy with my visit. Was waited on immediately as soon as I pulled my car up. I was in and out very quickly, within an hours time. Very happy with my visit. More

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Heat shield Recently had a remanufactured transmission put in. Heat shield was loose. A quick and convenient job done In and out in a very short period of time. Recently had a remanufactured transmission put in. Heat shield was loose. A quick and convenient job done In and out in a very short period of time. Thanks More

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Always a great experience at Kelly Nissan I worked in the car sales business some years back, I've got a pretty good idea what goes on behind the scenes, and working with Eric Sparrow breaks t I worked in the car sales business some years back, I've got a pretty good idea what goes on behind the scenes, and working with Eric Sparrow breaks the mold. No pressure, ever. Follow-up is excellent, he always has time for even the smallest question. I've now bought four vehicles from him, and will no doubt buy more. I highly recommend him. He couldn't be as great as he is without the amazing support her gets from the staff at Kelly Nissan. The service department is nothing short of amazing. Service writer Larry Hughes is the best I've ever worked with. In summary, Eric: great, Larry: great, Kelly Nissan: great! More

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Time well spent Larry and team took the time to make sure that my Pathfinder was in stellar condition. I came in for a scheduled oil change and tire rotation but pot Larry and team took the time to make sure that my Pathfinder was in stellar condition. I came in for a scheduled oil change and tire rotation but potholes had the wheels out of line and they quickly pointed that out to me. While completing the service they also pointed out that the locking lug nuts that were installed when I purchased it were the wrong ones for the car. note: I purchased the car there but it was a dealer trade and the dealer that provided the car had installed the wrong ones. They replaced the lug nuts with standard non locking ones and offered to order a correct set of locking lug nuts at no charge. I'm going to take them up on the offer. All in all, it was time well spent. More

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Great to deal with Larry was great to deal with and informed me along the way in regards to my service visit. I have 2 cars from Kelly and will be back when the time co Larry was great to deal with and informed me along the way in regards to my service visit. I have 2 cars from Kelly and will be back when the time comes. More

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State Inspection Had a 8:00 AM appointment for State Vehicle Inspection and oil change. Asked the Service Advisor to check the battery as the battery was the original Had a 8:00 AM appointment for State Vehicle Inspection and oil change. Asked the Service Advisor to check the battery as the battery was the original battery when the vehicle was purchased i. 2013. The battery was questionable as to be replaced and I asked that it be replaced with no pressure from the Service Advisor. The whole process took less than an hour. Great service. More

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Always reliable service, Larry is always great. I have never had anyone here ever try to up - sell me any thing ever, the only place I will trust in the valley to repair and maintain my vehicle. La I have never had anyone here ever try to up - sell me any thing ever, the only place I will trust in the valley to repair and maintain my vehicle. Larry is always great and Estelle is always so pleasant. Thank you! More

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60,000 mile services I was met by Customer Service Person as I entered the garage. Did a quick check of lights. Entered service desk area. Discussed the services I want I was met by Customer Service Person as I entered the garage. Did a quick check of lights. Entered service desk area. Discussed the services I wanted. He checked for recalls. Estimated time for work would be 2 hours, which was what I was expecting for the services I wanted performed. Waited in waiting room. Pleasant area, well light, plenty of snacks, etc. Customer service updated status of work twice. Notified work was complete. Paid for service work, appreciate rewards. All work performed in a timely, professional manner. Car was washed. Looked great and ran well. Very pleased with my experience. More

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Quick and Painless Service here is always excellent! You are always greeted promptly in the service drive, then directed to the service desk. There you are written up qu Service here is always excellent! You are always greeted promptly in the service drive, then directed to the service desk. There you are written up quickly and everything is explained clearly. For me, my state inspection was done right away, my car washed washed and off I went. This dealership knows how to handle customer service, and it is consistent with every visit. More

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