Larry Jones | Page 6

Exceptional service I brought my car in to have my air conditioner serviced after not having confidence in a quote that I had received from my usual service center. Every I brought my car in to have my air conditioner serviced after not having confidence in a quote that I had received from my usual service center. Everyone at Acura Columbus was very professional and provided exceptional service. Larry Jones kept me up to date on the status of my vehicle and also notified me of a potential safetly hazzards concerning my brakes. Larry provided great customer service. Jim Cruikshank also gave me a detailed summary of things that needed attention on my vehicle which was greatly appreciated. I also, want to thank Zac for his great customer service. This was my first time out at Acura Columbus and I had a 5 star experience. More

by SHIA106 Verified Customer Verified Customer

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Dealer takes customer satisfaction very seriously We recently had our car in for new tires and a wheel alignment. There was a bit of a mix up on when the car was to be finished, but the dealer worked We recently had our car in for new tires and a wheel alignment. There was a bit of a mix up on when the car was to be finished, but the dealer worked very hard to get the car finished and to make our service visit satisfactory. It was great to see how involved and concerned they were with customer service. It was very clear to see how important customer satisfaction is to them, and that is a very good thing. More

by acuradriver4 Verified Customer Verified Customer

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Awesome service All the service advisors are very professional. The waiting room is nice and clean,free wifi, drinks and snacks. i will definitely recommend friends a All the service advisors are very professional. The waiting room is nice and clean,free wifi, drinks and snacks. i will definitely recommend friends and family member to patronize this dealership. More

by YINKAMOSES2006 Verified Customer Verified Customer

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Fantastic Service got me in right away even though I didn't have an appointment. Advisors were helpful and knowledgeable. Prices were great. I have always had a Service got me in right away even though I didn't have an appointment. Advisors were helpful and knowledgeable. Prices were great. I have always had a great experience with the crew at Acura Columbus. More

by mtsmith0424 Verified Customer Verified Customer

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Excellent service Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. More

by YINKAMOSES2006 Verified Customer Verified Customer

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Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of my concerns are addressed and resolved. Larry and another man in service listened to my "car noises" and didn't treat me like I was crazy or hearing things. Acura Columbus is the only dealer I've ever taken my car to and I wouldn't consider going anywhere else due to the service I get. Eddie always has a smile and a friendly hello and he remembers me which I think is incredible given all of the people he interacts with every day. More

by KWELCH1017 Verified Customer Verified Customer

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Excellent job done The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all t The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all the time,their service is always on time and on point. More

by YINKAMOSES2006 Verified Customer Verified Customer

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Remote control start key replacement and oil change The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accom The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accommodating. I was offered a vehicle to use while service was being done on mine. More

by MDXgirl Verified Customer Verified Customer

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Great service! I did not buy my first MDX at Acura Columbus, but ended up going to Acura Columbus due to a bad service experience from another Acura dealer. I had a I did not buy my first MDX at Acura Columbus, but ended up going to Acura Columbus due to a bad service experience from another Acura dealer. I had a wonderful experience my first time in for service and haven't gone anywhere since. When looking at getting a new car, I was between another MDX and another car. My final deciding factor on going with another MDX was the exceptional service experience. More

by mrshjrussell Verified Customer Verified Customer

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Excellent attention to detail My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/ My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/RDX Emblems installed. Larry , Jim and Johnny really did a wonderful job from beginning to end , I am very grateful . Thank you Terry L More

by mlong5159 Verified Customer Verified Customer

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