Larry Jones | Page 6

Excellent service Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. More

by YINKAMOSES2006 Verified Customer Verified Customer

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Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of my concerns are addressed and resolved. Larry and another man in service listened to my "car noises" and didn't treat me like I was crazy or hearing things. Acura Columbus is the only dealer I've ever taken my car to and I wouldn't consider going anywhere else due to the service I get. Eddie always has a smile and a friendly hello and he remembers me which I think is incredible given all of the people he interacts with every day. More

by KWELCH1017 Verified Customer Verified Customer

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Excellent job done The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all t The service advisors are doing an excellent and they are always professional. I will recommend my friends and family to patronize Acura columbus all the time,their service is always on time and on point. More

by YINKAMOSES2006 Verified Customer Verified Customer

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Remote control start key replacement and oil change The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accom The Service was completed in the time frame stated. The Service advisors were knowledgeable and friendly. The waiting area was comfortable and accommodating. I was offered a vehicle to use while service was being done on mine. More

by MDXgirl Verified Customer Verified Customer

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Great service! I did not buy my first MDX at Acura Columbus, but ended up going to Acura Columbus due to a bad service experience from another Acura dealer. I had a I did not buy my first MDX at Acura Columbus, but ended up going to Acura Columbus due to a bad service experience from another Acura dealer. I had a wonderful experience my first time in for service and haven't gone anywhere since. When looking at getting a new car, I was between another MDX and another car. My final deciding factor on going with another MDX was the exceptional service experience. More

by mrshjrussell Verified Customer Verified Customer

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Excellent attention to detail My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/ My RDX needed the rear tailgate outer trim panel replaced and installed due to damages. This also required my license plate to be reinstalled and AWD/RDX Emblems installed. Larry , Jim and Johnny really did a wonderful job from beginning to end , I am very grateful . Thank you Terry L More

by mlong5159 Verified Customer Verified Customer

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Excellent Service Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not Since starting with Acura Columbus several years ago, it never ceases to amaze me how friendly and helpful everyone is at this dealership. This is not what I experienced when I was dealing with Toyota. Keep up the good work. More

by SAVILLE.4 Verified Customer Verified Customer

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Recall for Air Bag component replacement All the associates at this dealership act in a professional and friendly manner! The work is done within the time promised, which allows me to use the All the associates at this dealership act in a professional and friendly manner! The work is done within the time promised, which allows me to use the repair time for my sevhedule.It is nice to leave in a clean car that only inhances the feeling of confidence in the service performed! I always recommend the hige quality of your Service to my Friends which I know resulted in the sale of a RDX. Don Justice More

by don625oh Verified Customer Verified Customer

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Great Service Resolving Issues We recently had my Acura in to diagnose and fix a problem. Zach was our service representive and provided regular updates and helped clearly explain We recently had my Acura in to diagnose and fix a problem. Zach was our service representive and provided regular updates and helped clearly explain our repair options. I joined Eddie for a diagnostic drive and he quickly identified the issue which was verified after additional testing. The repair took slightly longer than we had anticipated, but we were provided a loaner (2016 TLX) along with all of the normal, friendly service we get at Acura. After we picked up the car, we had a battery issue and Zach sent a service representative who picked up my car and left a loaner (2016 MDX) for the day. Larry, the service manager, spoke with my wife and made sure that the issue was quickly resolved at no additional cost. The service at Acura Columbus was excellent and we will continue to use them for all of my car's servicing. More

by BOB.LENZ93 Verified Customer Verified Customer

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Update to service experience for bluetooth connectivity I posted an earlier review sharing frustration by my side as a consumer. In the end, it was more complicated than I understood and the dealership and I posted an earlier review sharing frustration by my side as a consumer. In the end, it was more complicated than I understood and the dealership and the service team did a great job not only in the fix but in the consistent communication. I do recommend this dealership and appreciate their good work. More

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