Larry Jones | Page 5
Service Manager
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
70 Reviews
Write a Review70 Reviews of Larry Jones
April 13, 2018
Great service This is my second time at this facility and the service was great once again. I would definitely recommend Acura Columbus to others. Thank you for suc This is my second time at this facility and the service was great once again. I would definitely recommend Acura Columbus to others. Thank you for such great service! More
Other Employees Tagged: Zach Zeune, Ashley Glick
April 13, 2018
Excellent experience These guys are completely different from other dealer. They made it easy and always think about what customer need/want and respond to my request qui These guys are completely different from other dealer. They made it easy and always think about what customer need/want and respond to my request quickly. More
Other Employees Tagged: Steve Ault, John Connelly, Ian Quick , Brian Milliser
February 04, 2018
Purchase of Certified RDX I had purchased a 2010 TL 7 years ago from Acura Columbus. The car has been a great car. I have had all the service done at Acura Columbus. I was v I had purchased a 2010 TL 7 years ago from Acura Columbus. The car has been a great car. I have had all the service done at Acura Columbus. I was very pleased with the sales experience when I purchased that car, but it is the service afterwards that is also very important. What is also more important is that every person that I have come into contact with at the dealership were very courteous and pleasant. I was in the market for an SUV so I naturally wanted another Acura and preferably from Acura Columbus. I again was very pleased with the treatment that I received from Adam Hannah, Kyle Duncan , & Ian Quick in the purchase of my RDX. More
Other Employees Tagged: Ian Quick, Todd Skidmore, Zach Zeune, Jami Meredith , Kyle Duncan, Adam Hannah
October 26, 2017
Acura columbus is Fast and efficient Acura columbus is the best. I will recommend them to my friends and family all the time. They are group of professionals. Good service for the money Acura columbus is the best. I will recommend them to my friends and family all the time. They are group of professionals. Good service for the money that I pay . More
Other Employees Tagged: Todd Skidmore, Zach Zeune, Jami Meredith, Clayton Prescott
October 11, 2017
Service is good but had trouble explaining abt Acura Care This service center is definitely good with regards to providing good service like oil changes, fixing other things etc. I will go again and again..no This service center is definitely good with regards to providing good service like oil changes, fixing other things etc. I will go again and again..no doubt But I had trouble explaining abt Acura care maintainance plan. Even though i had Acura care maintainance plan they still charged me for my service for 300 $. When i asked them why they told me they wont honor Acura care plan i have and i have to buy there own dealership plan. That did not make sense to me as Acura care plan is gonna work all over usa with any acura dealer. so i called Acura care guys and they brought the issue with Manager Larry jones and I must say Larry jones did a great job in fixing the issue. Then they agreed it was a mistake and told me Acuca care should be taken in any Acura dealer and they told refund cheque will come in mail....Thanks a lot Mr Larry jones...u did a great job Guys..I love Acura cars like anything and im gonna buy more. so please kindly deal with customers like me very well .. For a vehicle which is 45 k Acura care maintainance plans are must and we need it at any cost Thanks again More
October 06, 2017
Normal service, plus a TSB I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car for me. They ensured the parts were available, performed the service, and had me back in my car the same day. Very professional, very friendly, and the job done right. Very satisfied. More
Other Employees Tagged: Todd Skidmore , Heather Everson
September 28, 2017
Great Service, Great Place to buy a Acura! My vehicle came with a flaw in it from the factory. Without hesitation, Acura Columbus stood behind their line of vehicles and had the problem correct My vehicle came with a flaw in it from the factory. Without hesitation, Acura Columbus stood behind their line of vehicles and had the problem corrected promptly. Will always do business with Acura Columbus. Not the other guy across town. More
Other Employees Tagged: Clayton Prescott , JIM CRUIKSHANK, Joyce Garrett
August 23, 2017
Dedicated attention to my service concern Noise (not wind) associated with my fan. Several attempts were made to locate and get rid of the noise. In consultation with Chris Diglia (Service Adv Noise (not wind) associated with my fan. Several attempts were made to locate and get rid of the noise. In consultation with Chris Diglia (Service Advisor) and Larry Jones (Service Manager) the matter was traced and resolved. They would not give up until they completed the work. More
Other Employees Tagged: Chris Diglia
August 17, 2017
Positive experience with car purchase Our purchase was finalized via phone and I was treated well with test drive & pick up of vehicle. Also, I brought the car back 4 days later after noti Our purchase was finalized via phone and I was treated well with test drive & pick up of vehicle. Also, I brought the car back 4 days later after noticing a small scratch. They had it entirely taken care of within 1/2 hr! Very satisfied with attentive & pleasant personnel. More
Other Employees Tagged: Bill Green III
August 15, 2017
Great and Courteous Service Acura service personnel, especially Chris Diglia and service manager Larry Jones, took the utmost care of my car. They fixed the vehicle to my satisfa Acura service personnel, especially Chris Diglia and service manager Larry Jones, took the utmost care of my car. They fixed the vehicle to my satisfaction and were courteous, professional and polite. All repairs were fully explained and a test drive was performed with Chris to ensure the problem had been corrected. This dealership and their service department can be trusted and always do their utmost to ensure the customer is satisfied and the car is repaired properly. I have been to this dealership for 15 years and they never disappoint. More
Other Employees Tagged: Chris Diglia

