Latzu Lara | Page 37

Service department has done a very poor job of vetting my vehicle issues pre sale. Had to return vehicle less than 24 hours after purchasing it. I’m still waiting on getting my vehicle completed…. vehicle issues pre sale. Had to return vehicle less than 24 hours after purchasing it. I’m still waiting on getting my vehicle completed…. More

by Roderickbruce71 Verified Customer Verified Customer

Helpful 0

Report | Print

It was clean , orderly,cool and comfortable.salesmen and staff were professional . Everyone worked hard to accommodate my wishes staff were professional . Everyone worked hard to accommodate my wishes More

by HENNIGARCONTRACTING Verified Customer Verified Customer

Helpful 0

Report | Print

Salesman didn't know much about the vehicle he was selling me. He didn't know there were buttons on the back of the steering wheel or what damage was on the car. When my car was detailed, a key go selling me. He didn't know there were buttons on the back of the steering wheel or what damage was on the car. When my car was detailed, a key got dropped on to the floor board. An employee came up to us asking if we had found a key but was very frantic, and didn't explain the situation to us so we ended up not looking. Found the key upon getting home, which was an hour and a half drive for me. I called the dealership the next day and was told I needed to come in to drop it off. I refused due to the distance of the drive and was told a manager would get back with me. No one ever called me back. Upon leaving the dealership, I went out to eat and found out the fob the dealership provided was faulty and would not lock the car and would occasionally unlock it. The dealership was closed or else I would have turned right back around. Called the dealership yesterday again, to talk about my fob and the key I found on the floorboard. They agreed to look at my fob and I agreed to bring back the key I found. I will now be making another avoidable hour and a half trip to the dealership if measures had been taken to ensure professionalism. More

by b.r_yarbrough Verified Customer Verified Customer

Helpful 0

Report | Print

Mark and Bo did a great job helping me find a new truck and getting a deal done! and getting a deal done! More

by jsbemail Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly clean and easy to make decisions, salesman Julio was great! After going to Toyota next door and after walking on the heat on their lot with no options that fitted my budget we stopped by dodge and n was great! After going to Toyota next door and after walking on the heat on their lot with no options that fitted my budget we stopped by dodge and not even 5 minutes Julio had this beautiful jeep parked outside and after seeing it we decided to buy it he kept the whole process fun. Very knowledgeable and all i had to provide was my budget and the type of car. More

by Cristian Verified Customer Verified Customer

Helpful 0

Report | Print

I received excellent service from everyone who helped me out. They were happy to explain all the details to me and have patience while I made my final decisions. The only drawback is that they always refer out. They were happy to explain all the details to me and have patience while I made my final decisions. The only drawback is that they always refer to whoever is with me when I come in rather than to me when discussing my vehicle. This may be due to my father being the co-signer, yet it can be frustrating when it is my main vehicle. More

by kelsey.phenice Verified Customer Verified Customer

Helpful 0

Report | Print

Loving the new Jeep Grand Cherokee L. Our Sales Rep Eli was excellent. He greeted us right away on the lot and was able to answer all of our questions. was excellent. He greeted us right away on the lot and was able to answer all of our questions. More

by CASSANDRALIANE Verified Customer Verified Customer

Helpful 0

Report | Print

Great place to purchase a vehicle. Friendly staff and nice atmosphere. I will be back when it's time to trade up to my next vehicle. nice atmosphere. I will be back when it's time to trade up to my next vehicle. More

by saenzsam81 Verified Customer Verified Customer

Helpful 0

Report | Print

Everything was straightforward and smooth sailing from beginning to end. Definitely will be highly likely to use yo all again in the future along with my family. Thank you all beginning to end. Definitely will be highly likely to use yo all again in the future along with my family. Thank you all More

by stevenanthonymorris Verified Customer Verified Customer

Helpful 0

Report | Print

Great work. The finance manager was a pleasure to work with. Aaron and Jeff did a great job helping me out. Saved me a bunch of money. with. Aaron and Jeff did a great job helping me out. Saved me a bunch of money. More

by SGTBLKHWK01 Verified Customer Verified Customer

Helpful 0

Report | Print