Laura Gambino
Laura Gambino at Sullivan Honda

Laura Gambino

Service Advisor

Sullivan Honda

2015 East Main Street
Torrington, CT 06790

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Laura Gambino

October 28, 2025

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Employee Rating

Love Sullivan Honda! Bought my first CRV from them in 2019 and just bought my new 2026 CRV hybrid last month. You can't beat their customer support and great deals! Their More

by Mjdunn815
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Finance Experience
Recommend Dealer
Yes
Oct 30, 2025

Sullivan Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Thanks again for the recommendation, and have an amazing day!

September 26, 2025

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Service itself was good except for the fact they said they couldn't fine the chip in the front window shield that was made by the stone that hit it. More

by BetsyPaulC
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 06, 2025

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Brought vehicle in for brake job. Left vehicle, called when job was completed. Satisfied customer. More

by dcnrblair
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Recommend Dealer
Yes

September 04, 2025

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been doing business with them for many years,they are great people to work with More

by joyceconsolini8
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2025

Sullivan Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

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Great service! went in for an oil change and they also noticed there was a recall, and they fixed it. More

by SilverDeb
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2025

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Very good! !! I have gotten my cars serviced here for a number of years. Always receive great service! More

by christyan993
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 22, 2025

Sullivan Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

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Employee Rating

Sullivan Honda has been servicing our two Hondas with pleasant competence for quite a few years and when our '98 CR-V finally died, we opted to purchase a CR-V Hybrid. The whole process was made easy th More

by atroyansky
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 01, 2025

Sullivan Honda responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

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I have gotten my cars serviced here for a number of years. Always receive great service! More

by Susanstiller19
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Sullivan Honda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Sullivan Honda

April 14, 2025

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Employee Rating

I love Sullivan Honda! Everyone is very helpful and kind. Laura is the best! Thank you for the excellent service! More

by azevedo_06770
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Sullivan Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2025

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Employee Rating

Great customer service. The auto head lights are really terrible lights go on and off regardless of darkness I am not sure if they are to sensitive or not. Most of the time More

by Stevevictory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Sullivan Honda responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (860) 496-0077 when you have a chance. Thank you, and we look forward to hearing from you.

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