Laura Myers | Page 6

My husband and I were not expecting to be approved for the first time buyer's program. We were able to drive a brand new Nissan Versa. Destiny was awesome! She was kind. Heard what we needed. She really c the first time buyer's program. We were able to drive a brand new Nissan Versa. Destiny was awesome! She was kind. Heard what we needed. She really came through. More

by MIRANDACARVER2435 Verified Customer Verified Customer

Report | Print

Everything went good. And everyone treated me nice Everything got done and I was really happy driving away with my new car thank you. And everyone treated me nice Everything got done and I was really happy driving away with my new car thank you. More

by robertamt894 Verified Customer Verified Customer

Report | Print

I also give Lizeth Torres 5 stars for all her help. Thank you for a great car buying experience, I appreciate everyone at Reliable Nissan. Thank you for a great car buying experience, I appreciate everyone at Reliable Nissan. More

by SONYA4SHEAR! Verified Customer Verified Customer

Report | Print

Straight to the point negotiations, no going back and worth , they respected what our needs were and they did their very best to meet our needs worth , they respected what our needs were and they did their very best to meet our needs More

by NONE25 Verified Customer Verified Customer

Report | Print

Caring, dedicated and hard working! Excellent experience. Stayed after hours to accommodate my schedule. Would recommend! Excellent experience. Stayed after hours to accommodate my schedule. Would recommend! More

by willtalbott.abq Verified Customer Verified Customer

Report | Print

Poor on paperwork Don’t give customer copies of all signed copies Have to ask. signed copies Have to ask. More

by EDLCOBLER Verified Customer Verified Customer

Report | Print

It Is a very neat dealership I really enjoyed my stay there! I would recommend it ro anyone:) there! I would recommend it ro anyone:) More

by ROSALYNGARCIA62 Verified Customer Verified Customer

Report | Print

Great experience ! Would recommend my friends and family!! I have an uncle looking and will send him your way. !! We love our Frontier!! Would recommend my friends and family!! I have an uncle looking and will send him your way. !! We love our Frontier!! More

by SJAYRA Verified Customer Verified Customer

Report | Print

Sales team AMAZING and did their absolute best to make the process smooth and easy! Finance Manager “Jesse” HORRIBLE he was extremely pushy, aggressive, arrogant, and beyond rude. I would not do any furt the process smooth and easy! Finance Manager “Jesse” HORRIBLE he was extremely pushy, aggressive, arrogant, and beyond rude. I would not do any further business with this dealership if I had any interaction with that guy again. Service department also doesn’t really know how to maintain a vehicle properly. I will not be letting them touch my vehicle with a 10’ pole (oil changes only at 7500miles! No matter what the oil says you never go more than 5000. Also, Nissan’s own maintenance schedule states first at 500 miles) these guys are a joke or actually trying to sabotage your new vehicles! Be warned!!! More

by Dnizio Verified Customer Verified Customer

Report | Print

Between given the wrong information multiple times across multiple topics critical to the purchase of the vehicle (what offers apply to which vehicle, what type of service comes with a new vehicle purchase, multiple topics critical to the purchase of the vehicle (what offers apply to which vehicle, what type of service comes with a new vehicle purchase, type of fuel used), having to do the credit application over since the original was lost (including my PII), having my license not given back until I asked for it, my phone being taken since the associate thought it was his, given the wrong information over which car we had just test driven (we had the pictures proving which one we drove), being told the keys were not available for that vehicle (associate lost them?), a complete lack of knowledge about the vehicle in general, arrogant and rude staff berating customers next to us about "we're losing money on this deal!", the constant and invasive questions about my personal and professional life (where do you work, where do you live, how much do you make, where did you work before, how long have you been married, on and on and on, etc. Far more than what was needed for the credit app. Honestly, it was extremely uncomfortable, as if the staff were wanting to stalk us), being asked if we "won the lottery" in regards to being able to pay cash for the vehicle but choosing to finance at 0%, having the brand of our other car spoken down on, having staff brag about making $87 an hour, bragging about the GM owning $50k+ Rolex watches, the wrong car being sold to us (associate apparently scanned the wrong car? We didn't discover this until the very end, thankfully they were practically identical so we just went with it), being lied to constantly about where things were in the process only to discover the opposite was in fact true, a general lack of interest or speed in the entire process, the "detailing" of the vehicle missing majority of the protective film/leaving the windows dirty and the car not vacuumed, and all of this taking place over 5 hours of waiting, I will never buy a vehicle at Reliable again, and honestly, may never purchase another Nissan. The vehicle is great, the dealership and process is an unfortunate byproduct. I do not recommend and will make sure any and all know about the experience. Avoid at all costs; they do not care about you or your business. More

by KNIGHT1720 Verified Customer Verified Customer

Report | Print