Lauren Farthing

The first/initial contact was friendly/responsive and very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car with Mercedes Benz of Columbus. It’s a beautiful Christmas gift to my wife. More

by hermanbarnes1231 Verified Customer Verified Customer

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It is always a pleasure to do business with this dealership. We will remain customers. dealership. We will remain customers. More

by 71.WWILLIS Verified Customer Verified Customer

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Answered all my questions and vehicle was serviced in timely manner. Was able to get a loaner which was nice timely manner. Was able to get a loaner which was nice More

by ecrawford799 Verified Customer Verified Customer

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Always a great experience with Haley and the service team at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! I have also observed Hayley and her staff treats all the customers with the same friendly and attentive plus knowledgeable service no matter how busy they stay. Thank you! More

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Very good service , no complaints completely satisfied with the service received,thank very much for everything.See u soon!! with the service received,thank very much for everything.See u soon!! More

by susiemcginty Verified Customer Verified Customer

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Excellent service and very competent customer facing Associates. I would definitely recommend this dealership! Thank you! Associates. I would definitely recommend this dealership! Thank you! More

by mw13cpa Verified Customer Verified Customer

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Good morning the service and support was Awesome Service from the staff and driver as well thanks 100.🙏 from the staff and driver as well thanks 100.🙏 More

by joe Verified Customer Verified Customer

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So I took my vehicle in for a few items, one of which was a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with Haley (great communication) I took my car in Jun 2. After about a week, I contacted for an update and was told their techs couldn't recreate/locate the leak. I had told them I sent images of staining and they said they would look into it again. By the end of the second week, Mike B advised me the tech, (initials D.D.), could not recreate and that I could pick up the car. During the call he suggested a solution was to wait until it gets wet again, then immediately drive 90 min back to the dealership. So the next day I drive the 90 min to pick up my car, i met another female SA who said there should be no reason to have to 'recreate' as there are pictures showing the staining. She offered to keep the car but after driving all that way I decided to just take the car. On my way out, I did meet I believe he said he was the Shop Foreman or supervisor, but he mentioned me by name and had said he had the techs/ or saw the techs looking for water under the carpet area. Not the A Pillar, under the carper. As I am leaving the dealership in the car, I look over and what do I see? Water spot with even bigger staining meaning it has been getting wet at the dealership. More

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Everything went great! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! More

by bettye.mercado1986 Verified Customer Verified Customer

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The BEST! I’ve never had a bad experience and their pickup service prevents me from losing days at work. I’ve never had a bad experience and their pickup service prevents me from losing days at work. More

by EDCAR Verified Customer Verified Customer

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