Lauren Farthing

Dominque sold me the suv very patience and polite young man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, t man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, two young adults with the same patience and politeness. Lauren knew I didn’t know anything about tires but she took her time to explain things to me without making me uncomfortable because I was clueless.The waiting area was awesome I was offered water and a snack plus I meet a new friend in the waiting area - she asked was it my first visit and said oh your are going to love everything about your vehicle and the service. More

by klkag Verified Customer Verified Customer

Report | Print

Great service, as usual. Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & payment. Thank you! More

by CaptainBobPhillips Verified Customer Verified Customer

Report | Print

Great customer service and Sale person Earnest Jenkins and Laura. Always taken care of the problems and Laura. Always taken care of the problems More

by fredericksmall37 Verified Customer Verified Customer

Report | Print

They were applying a recall to vehicle. this was due in a professional and timely manner. There was no cost to me. this was due in a professional and timely manner. There was no cost to me. More

by ashley48 Verified Customer Verified Customer

Report | Print

Thanks for great service, Jason was quick to identify my tire issue and get it resolved. tire issue and get it resolved. More

by EMHILLEY50 Verified Customer Verified Customer

Report | Print

Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car. service. They do a great job and I would recommend this dealership to everyone looking to buy a car. More

by DONNA40 Verified Customer Verified Customer

Report | Print

I didn’t get any surprises. Everyone was very professional and friendly at the dealership. Everyone was very professional and friendly at the dealership. More

by REZEKIEL2007 Verified Customer Verified Customer

Report | Print

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle ready for me. Thank you so much Jason. Haley kept me informed on the progress of my service. And was there with a smile when we picked the car up. I am so happy to be a Mercedes Benz of Columbus customer!!! More

by olivia1711 Verified Customer Verified Customer

Report | Print

It took a lot longer than expected, but thorough inspection! Their shuttle service was great. Other staff members were also very friendly. Great service with great staff! inspection! Their shuttle service was great. Other staff members were also very friendly. Great service with great staff! More

by sosimdubu Verified Customer Verified Customer

Report | Print

Everyone who assisted me was professional, quick and helpful from start to finish even during that lunch time on a Friday . helpful from start to finish even during that lunch time on a Friday . More

by bjomein Verified Customer Verified Customer

Report | Print