

272 Reviews
Write a Review272 Reviews of Lauren Farthing
July 29, 2025
Excellent service and very competent customer facing Associates. I would definitely recommend this dealership! Thank you! Associates. I would definitely recommend this dealership! Thank you! More
Other Employees Tagged: Rachelle Pennington
July 11, 2025
Good morning the service and support was Awesome Service from the staff and driver as well thanks 100.🙏 from the staff and driver as well thanks 100.🙏 More
Other Employees Tagged: Rachelle Pennington , Carson awesome nice attitude
June 19, 2025
So I took my vehicle in for a few items, one of which was a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with Haley (great communication) I took my car in Jun 2. After about a week, I contacted for an update and was told their techs couldn't recreate/locate the leak. I had told them I sent images of staining and they said they would look into it again. By the end of the second week, Mike B advised me the tech, (initials D.D.), could not recreate and that I could pick up the car. During the call he suggested a solution was to wait until it gets wet again, then immediately drive 90 min back to the dealership. So the next day I drive the 90 min to pick up my car, i met another female SA who said there should be no reason to have to 'recreate' as there are pictures showing the staining. She offered to keep the car but after driving all that way I decided to just take the car. On my way out, I did meet I believe he said he was the Shop Foreman or supervisor, but he mentioned me by name and had said he had the techs/ or saw the techs looking for water under the carpet area. Not the A Pillar, under the carper. As I am leaving the dealership in the car, I look over and what do I see? Water spot with even bigger staining meaning it has been getting wet at the dealership. Photos to prove it on my Google Review https://shorturl.at/HXLus More
Other Employees Tagged: Rachelle Pennington, Haley McDonald, Jason Goodroe , Mike B, D.D.
June 04, 2025
Everything went great! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! More
Other Employees Tagged: Rachelle Pennington, Raul Navarro, Jason Goodroe, Kailey Hood
May 27, 2025
The people are nice at this dealership. The service time could improve. I was there 3 hours or more for a single tire! The service time could improve. I was there 3 hours or more for a single tire! More
Other Employees Tagged: Rachelle Pennington , Earnest. He’s great.
May 22, 2025
Dominque sold me the suv very patience and polite young man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, t man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, two young adults with the same patience and politeness. Lauren knew I didn’t know anything about tires but she took her time to explain things to me without making me uncomfortable because I was clueless.The waiting area was awesome I was offered water and a snack plus I meet a new friend in the waiting area - she asked was it my first visit and said oh your are going to love everything about your vehicle and the service. More
Other Employees Tagged: Debi Lewis, M. Dominique Waller , Mr. Nick
May 16, 2025
Great service, as usual. Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & payment. Thank you! More
Other Employees Tagged: Rachelle Pennington
May 08, 2025
Great customer service and Sale person Earnest Jenkins and Laura. Always taken care of the problems and Laura. Always taken care of the problems More
Other Employees Tagged: Richard Joyner, Nadie Martin, Debi Lewis, Earnest Jenkins, Rachelle Pennington, Jason Goodroe, Kailey Hood

