Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 6

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Lauren Gaines

February 25, 2026

Dealership Rating
Employee Rating

Lauren is a world class professional and always provides great customer service and makes sure I’m happy and taken care of every time I’ve came there for service. More

by Greedy1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karson Koprovic

Feb 25, 2026

Zeigler Subaru of Kenosha responded

We appreciate you sharing your experience with Lauren. It’s wonderful to know your Subaru Forester is always in good hands and you leave happy each time.

February 17, 2026

Dealership Rating
Employee Rating

Lauren is the greatest and the dealer is good, but I get roughly eight surveys for every one visit. Fire the survey takers!!! More

by CHRIS.WANTA
Recommend Dealer
Yes
Feb 17, 2026

Zeigler Subaru of Kenosha responded

Thank you for sharing your feedback about our team, Chris. We also appreciate your feedback about our surveys. Please reach out to us if there is anything else we can do for you here at Zeigler Subaru of Kenosha!

February 13, 2026

Dealership Rating
Employee Rating

Very helpful and nice Everything is great except their pushy surveys Your survey is making me not want to have service done by you anymore!!!!@ More

by KMZJOHNSON
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Feb 15, 2026

Zeigler Subaru of Kenosha responded

Hi Johnson! We appreciate your feedback and apologize for any inconvenience our survey process may have caused. Thank you for bringing it to our attention – we will address it. We hope to see you again and apologize for any inconvenience. Thank you, The Zeigler Subaru of Kenosha Team

February 09, 2026

Dealership Rating
Employee Rating

I never seem to have a solution for the issues I'm having with my vehicle More

by Hallcm50
Recommend Dealer
No

Other Employees Tagged: Lauren Gaines

Feb 12, 2026

Zeigler Subaru of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 02, 2026

Dealership Rating
Employee Rating

The techs should have inflated all the tires to equal pressure after installing two new pressure sensors. Especially for the cost of the repair and the shop was slow that day . More

by AMYDAYNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2026

Zeigler Subaru of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 01, 2026

Dealership Rating
Employee Rating

Had my CVT Transmission fluid change on 1/2/2026 now I am having problems with the CVT shifting I don't know if it's because of cold weather and a combination of new fluid seems to be at 40mph I have to manu More

by geestanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Zeigler Subaru of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2026

Dealership Rating
Employee Rating

Dealerships that treats you with respect and tries to work out the best deal possible with both parties involved. More

by Siudawg1975
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Madsen

Jan 29, 2026

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2026

Dealership Rating
Employee Rating

Everything was great. Car was ready soon then expected. People were polite and very friendly More

by TBRENNAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Jan 24, 2026

Zeigler Subaru of Kenosha responded

Thanks for sharing about your experience with Zeigler Subaru of Kenosha. We appreciate your business and hope to see you again soon!

January 20, 2026

Dealership Rating
Employee Rating

They were very accommodating when I called to make an appt to fix my headlight and got me an appt that same day. More

by Smlehman1995
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Jan 21, 2026

Zeigler Subaru of Kenosha responded

Hi Lehman! We are happy we could help you out quickly! Thank you for choosing Zeigler Subaru of Kenosha and for sharing your support. Safe travels!

January 12, 2026

Dealership Rating
Employee Rating

Had an appointment for tires to be installed, when we bought the car in the tires weren’t there, so had to get a loaner till the tires came in, would have been nice to know the the tires weren’t there be More

by MDOOPER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Bihun

Jan 15, 2026

Zeigler Subaru of Kenosha responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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