Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 7

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Lauren Gaines

January 09, 2026

Dealership Rating
Employee Rating

I can’t understand why you keep sending me these but I’ll reiterate what a total nightmare it has been to buy from you. Not fixing a massive oil leak on the car I purchased and not giving me the warranty I r More

by kimjustus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Laurie Myra, Matthew Rydberg, Adam Salinas, Mike Bihun, Adam Bihun, Karson Koprovic, .. .., Diana Bollas, Anthony Arroyo , Maggie, Shaun, basically anyone in management and service department that falsified a Subaru inspection form

Jan 14, 2026

Zeigler Subaru of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kim, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 05, 2026

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Employee Rating

Great customer service. Stopped on for an oil change and they were quick and efficient and washed my car as well. More

by Blacksheepss2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Zeigler Subaru of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2026

Dealership Rating
Employee Rating

All of the kenosha subaru employees are wonderful to work with...friendly professional service! We bought a subaru in 2020 and came back to buy another one in 2025!! Thanks subaru for making such comfy, reli More

by DENISECASSARA
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Jan 03, 2026

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2026

Dealership Rating
Employee Rating

Polite, respectful and welcoming. From the time I showed up to the quick wait everyone was great. More

by nettiewun
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Jan 01, 2026

Zeigler Subaru of Kenosha responded

Thank you for choosing Zeigler Subaru of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2025

Dealership Rating
Employee Rating

Efficient, friendly staff I came in for a 24-month service check. My service tech was friendly and quick. When my vehicle was ready, he told me what was done. I had a coupon for a car wash but the wea More

by Jc
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Jan 02, 2026

Zeigler Subaru of Kenosha responded

We’re glad to hear our team provided thorough and efficient service. Thank you for choosing Zeigler Subaru of Kenosha! We look forward to seeing you again!

December 28, 2025

Dealership Rating
Employee Rating

Love Zeigler. Had a loose bolt on the heat shield that was causing a rattle. Replaced, but still have the rattle. More

by TLARGO8
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Jan 05, 2026

Zeigler Subaru of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your recent visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 26, 2025

Dealership Rating
Employee Rating

It was smooth, friendly and a great all-around experience easy checkout also Very price competitive More

by none23
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Dec 26, 2025

Zeigler Subaru of Kenosha responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Zeigler Subaru of Kenosha Team

December 22, 2025

Dealership Rating
Employee Rating

Every thing went well. No complaints Sorry that's all I got Lauren is lovely and knowledgeable. More

by SDUMOVICH19
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Dec 23, 2025

Zeigler Subaru of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2025

Dealership Rating
Employee Rating

She was able to get me taken care of me right away. Awesome Awesome Awesome More

by Greedy1985
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Dec 23, 2025

Zeigler Subaru of Kenosha responded

Thanks for sharing about your experience with Zeigler Subaru of Kenosha. We appreciate your business and hope to see you again soon!

December 22, 2025

Dealership Rating
Employee Rating

Nice, clean facility with helpful, thoughtful employees. The extensive work our car needed was handled efficiently and we were given a loaner car so we did not need to spend hours waiting at the dealership More

by BBBURRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Dec 22, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your experience! We are happy to hear that our team made the process seamless. We appreciate your business and we hope to see you again at Zeigler Subaru of Kenosha!

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