Lauren Marie | Page 3

I normally don't write reviews, but then again I don't normally have experiences like I did recently with the Marino so I thought it would be best to share my story. First and foremost, I have don't normally have experiences like I did recently with the Marino so I thought it would be best to share my story. First and foremost, I have always been terrified about taking my car in for any service, because before I know it I am being sold on a million things that my car doesn't even need. Then on top of that it takes forever to get my car serviced and back. This wasn't the case at all when I contacted Marino. My car was completely dead, and without high priority or anything Marino had a tow truck at my house within the hour. My car needed a lot of work, so I figured it would be gone for at least a week....nope, wrong again! The car was back in 2 days! Not only was it fixed to perfection, but the servicing fees were extremely reasonable if not the best I have ever seen. At no point did they try to upsell me on anything. They simply fixed all of my cars issues without a hitch. On top of that, when I got my car back it was detailed and cleaner than after I take it to the wash! Two for the price of one I guess! All I can say is that the experience was seamless, flawless, and extremely pleasant. I am excited to say I now have a car dealership I can refer to my friends and family with extreme confidence in their individual outcomes and experiences. I hate to say it, but I am sort of excited for my next servicing. I wonder if I can take my car in for service for small issues every time it is dirty! Thank you again Marino! More

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I purchased a used Wrangler from Dan L. in 2011. I got a great deal on my trade in, and anytime I came in for routine maintenance, I was always greeted with a warm smile from Lauren M., and received quick, great deal on my trade in, and anytime I came in for routine maintenance, I was always greeted with a warm smile from Lauren M., and received quick, excellent service! Plus I got a free car wash! So, I was ready to buy my first new car, and I had no hesistations about where to go:Marino Jeep. I called Dan, but had to come in the next day, as I was sick. When I arrived, I was introduced to Scott N., as Dan had been PROMOTED to used car manager! A well deserved appointment! As Scott and I took my test drive, Dan, remembering I was not feeling great, ordered me some minestrone soup, which was waiting when we got back! I was blown away by his kindness! As Scott and I talked over logistics, Lauren came to see me and gave me a huge hug! She introduced me to Nan, who said if I needed anything, at any time, to call her. I went to talk finances with Kal, and he actually recognized me from my commercial I'd done two years prior for Marino's "Drive a Car, Be a Star" event! Everywhere I went, people said hello, asked if I'd like something to drink, even if they weren't dealing with me directly. Had I died and gone to Marino Jeep Heaven!? Going to Marino is like going to a family get together:it's a fun, friendly, pressure-less environment. Marino Jeep is the standard by which other dealerships should model themselves! More

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I recently purchased a 2014 jeep SRT8 and couldn't be happier. I worked with Scott, he was great! He was very knowledgable and he walked me through each step of the sales process. Before driving off happier. I worked with Scott, he was great! He was very knowledgable and he walked me through each step of the sales process. Before driving off in my new SRT8 i met Laurie in the service department and really felt like everyone was working as a team to create a great experience. My family and I will definitely be purchasing more cars from Marino! More

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I have purchased my cars from Marino for the past few years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I am getting the run around. When I purchased my car the dealer was really nice and knowledgeable as we looked through their lot and while I test drove a few of their cars. A few weeks later we purchased another vehicle from there because we were so happy with the customer service. I also get all of my services completed by their service department and they are very friendly and fast. They make sure that I know what areas might be of concern in the future and I have never had a person try to haggle me to buy anything, just educate me so I know what I need to do. Just recently I had to use a courtesy car and the gentleman that helped me made sure that I had a car that was suitable for my needs and made sure that I had everything I needed before I left. I have nothing but nice words to say about the dealership, I have recommended them to many and I plan on continuing purchasing my vehicles from there. More

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Just bought my second vehicle from Marino. They deserve five stars in every category. Everybody was very helpful, knowledgable, and friendly. The easiest vehicle purchase I have ever made! I will remain a five stars in every category. Everybody was very helpful, knowledgable, and friendly. The easiest vehicle purchase I have ever made! I will remain a loyal customer to Marino CJD!! Thanks again! More

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I love automobiles; I detest going to purchase them. I love automobiles; I detest going to purchase them. However, I had a great experience with Marino Chrysler Jeep Dodge from my first contact with L I love automobiles; I detest going to purchase them. However, I had a great experience with Marino Chrysler Jeep Dodge from my first contact with Lauren to the “have-a-safe-trip” handshake with Dan. I went on-line searching in five states. I live in MI so I first searched throughout all of Mi. Then onto OH (my daughter lives in Columbus), PA (my son lives in Pittsburgh), then IN and ILL. When I saw the price for the 2011 Jeep Overland Jeep GC which noone else would offer. I called to check it out. Tony took the time over the two weeks (cheerful, polite, positive and helpful each time I called) answering any question I had, making sure I understood all the information he gave me. I was from out-of-state (404 miles away); he could have easily blown me off being from another state and not sure if I would purchase vehicle from him. That impressed me! When I flew in from little Pellston airport to huge O’Hare, they had a driver waiting there to pick me up - ON TIME. I did not have to wait! They had my vehicle prepped and ready for me to go once all necessary the papers were signed. I have encouraged people in my area who are interested in purchasing a CJD to consider Marino’s (sorry MI). I will return to Marino’s again when I am in the market for a vehicle! Pastor Budd More

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