Lauren Marie | Page 3

Awesome experience Walked in to Marino Jeep dreading the process of buying a new vehicle. Stephanie Johnson took me under her wing and steered me to JC—an awesome patie Walked in to Marino Jeep dreading the process of buying a new vehicle. Stephanie Johnson took me under her wing and steered me to JC—an awesome patient sales guy. JC made me feel comfortable with the process and eased my car buying anxiety. Owner Tony Marino is a solid guy and his sister Lauren is great too. I had a nice conversation with the siblings. Huge supporters of first responders and very involved with community outreach. Important to me to know and respect my source. All in all a five star experience all the way around. Drove my brand spankin’ new Jeep Grand Cherokee home today yay! More

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I normally don't write reviews, but then again I don't normally have experiences like I did recently with the Marino so I thought it would be best to share my story. First and foremost, I have don't normally have experiences like I did recently with the Marino so I thought it would be best to share my story. First and foremost, I have always been terrified about taking my car in for any service, because before I know it I am being sold on a million things that my car doesn't even need. Then on top of that it takes forever to get my car serviced and back. This wasn't the case at all when I contacted Marino. My car was completely dead, and without high priority or anything Marino had a tow truck at my house within the hour. My car needed a lot of work, so I figured it would be gone for at least a week....nope, wrong again! The car was back in 2 days! Not only was it fixed to perfection, but the servicing fees were extremely reasonable if not the best I have ever seen. At no point did they try to upsell me on anything. They simply fixed all of my cars issues without a hitch. On top of that, when I got my car back it was detailed and cleaner than after I take it to the wash! Two for the price of one I guess! All I can say is that the experience was seamless, flawless, and extremely pleasant. I am excited to say I now have a car dealership I can refer to my friends and family with extreme confidence in their individual outcomes and experiences. I hate to say it, but I am sort of excited for my next servicing. I wonder if I can take my car in for service for small issues every time it is dirty! Thank you again Marino! More

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I purchased a used Wrangler from Dan L. in 2011. I got a great deal on my trade in, and anytime I came in for routine maintenance, I was always greeted with a warm smile from Lauren M., and received quick, great deal on my trade in, and anytime I came in for routine maintenance, I was always greeted with a warm smile from Lauren M., and received quick, excellent service! Plus I got a free car wash! So, I was ready to buy my first new car, and I had no hesistations about where to go:Marino Jeep. I called Dan, but had to come in the next day, as I was sick. When I arrived, I was introduced to Scott N., as Dan had been PROMOTED to used car manager! A well deserved appointment! As Scott and I took my test drive, Dan, remembering I was not feeling great, ordered me some minestrone soup, which was waiting when we got back! I was blown away by his kindness! As Scott and I talked over logistics, Lauren came to see me and gave me a huge hug! She introduced me to Nan, who said if I needed anything, at any time, to call her. I went to talk finances with Kal, and he actually recognized me from my commercial I'd done two years prior for Marino's "Drive a Car, Be a Star" event! Everywhere I went, people said hello, asked if I'd like something to drink, even if they weren't dealing with me directly. Had I died and gone to Marino Jeep Heaven!? Going to Marino is like going to a family get together:it's a fun, friendly, pressure-less environment. Marino Jeep is the standard by which other dealerships should model themselves! More

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I recently purchased a 2014 jeep SRT8 and couldn't be happier. I worked with Scott, he was great! He was very knowledgable and he walked me through each step of the sales process. Before driving off happier. I worked with Scott, he was great! He was very knowledgable and he walked me through each step of the sales process. Before driving off in my new SRT8 i met Laurie in the service department and really felt like everyone was working as a team to create a great experience. My family and I will definitely be purchasing more cars from Marino! More

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I have purchased my cars from Marino for the past few years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I am getting the run around. When I purchased my car the dealer was really nice and knowledgeable as we looked through their lot and while I test drove a few of their cars. A few weeks later we purchased another vehicle from there because we were so happy with the customer service. I also get all of my services completed by their service department and they are very friendly and fast. They make sure that I know what areas might be of concern in the future and I have never had a person try to haggle me to buy anything, just educate me so I know what I need to do. Just recently I had to use a courtesy car and the gentleman that helped me made sure that I had a car that was suitable for my needs and made sure that I had everything I needed before I left. I have nothing but nice words to say about the dealership, I have recommended them to many and I plan on continuing purchasing my vehicles from there. More

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Just bought my second vehicle from Marino. They deserve five stars in every category. Everybody was very helpful, knowledgable, and friendly. The easiest vehicle purchase I have ever made! I will remain a five stars in every category. Everybody was very helpful, knowledgable, and friendly. The easiest vehicle purchase I have ever made! I will remain a loyal customer to Marino CJD!! Thanks again! More

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I love automobiles; I detest going to purchase them. I love automobiles; I detest going to purchase them. However, I had a great experience with Marino Chrysler Jeep Dodge from my first contact with L I love automobiles; I detest going to purchase them. However, I had a great experience with Marino Chrysler Jeep Dodge from my first contact with Lauren to the “have-a-safe-trip” handshake with Dan. I went on-line searching in five states. I live in MI so I first searched throughout all of Mi. Then onto OH (my daughter lives in Columbus), PA (my son lives in Pittsburgh), then IN and ILL. When I saw the price for the 2011 Jeep Overland Jeep GC which noone else would offer. I called to check it out. Tony took the time over the two weeks (cheerful, polite, positive and helpful each time I called) answering any question I had, making sure I understood all the information he gave me. I was from out-of-state (404 miles away); he could have easily blown me off being from another state and not sure if I would purchase vehicle from him. That impressed me! When I flew in from little Pellston airport to huge O’Hare, they had a driver waiting there to pick me up - ON TIME. I did not have to wait! They had my vehicle prepped and ready for me to go once all necessary the papers were signed. I have encouraged people in my area who are interested in purchasing a CJD to consider Marino’s (sorry MI). I will return to Marino’s again when I am in the market for a vehicle! Pastor Budd More

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