Lauren Scannapieco | Page 19
Service BDC Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
5 yrs
Industry Experience
5 yrs
195 Reviews
Write a Review195 Reviews of Lauren Scannapieco
May 08, 2021
They were very courteous and responded quickly. I did have issues with the phone but they went out of their way to contact me when I reached out via on line chat. have issues with the phone but they went out of their way to contact me when I reached out via on line chat. More
Other Employees Tagged: John Brennan
May 06, 2021
I received a reminder for service scheduled it through I received a reminder for service scheduled it through my app and drove right in to the beautifully well kept service bay and was greeted immediately I received a reminder for service scheduled it through my app and drove right in to the beautifully well kept service bay and was greeted immediately. No wait time, spoke with the service department, they graciously answered my questions, called me when they were finished and again no wait time, not that waiting is a bad thing. But absolutely the beat service department I have ever dealt with in the almost 30 years I have had cars.. Courteous efficient and knowledgeable. Sooo happy I purchased a Subaru from Concord like and I will continue to use Concordville ❤️service department Thank you More
Other Employees Tagged: Melissa McElwee, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Taylor Thornton
May 02, 2021
Concordville Subaru is really great. I drive about 2 1/4 hours to do business with them. The dealers near me are just simply not a pleasure to deal with. Concordville= Kind professionals who do a thorough j hours to do business with them. The dealers near me are just simply not a pleasure to deal with. Concordville= Kind professionals who do a thorough job; that's it. More
Other Employees Tagged: Mark Rodgers, John Brennan
May 01, 2021
They did alot more than I realized needed to be done at the time. But it was all done with my OK and their knowledge. the time. But it was all done with my OK and their knowledge. More
Other Employees Tagged: Melissa McElwee, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Taylor Thornton
April 28, 2021
Very professional staff.High quality customer care.I Very professional staff. High quality customer care. I strongly recommend Concordville Subaru. My trunk issue was solved quickly . I could easily Very professional staff. High quality customer care. I strongly recommend Concordville Subaru. My trunk issue was solved quickly . I could easily get a loaner car. More
Other Employees Tagged: Melissa McElwee, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Taylor Thornton
April 27, 2021
I have dealt with everyone from Service at one time or another and have found all to be very helpful, courteous and professional. I especially have dealt with Kenny for many years and have a lot of conf another and have found all to be very helpful, courteous and professional. I especially have dealt with Kenny for many years and have a lot of confidence and trust in his ability and knowledge. I also must say that during this Pandemic the level of protocol for safety has been exceptional. Thank you. More
Other Employees Tagged: Melissa McElwee, Mark Rodgers , Ken Cooper
April 27, 2021
Bill and Moe were awesome- clear, kind and 100% customer centered...made me feel special. I knew exactly what I wanted when I came in and they gave me just that without wasting my time. Thank you centered...made me feel special. I knew exactly what I wanted when I came in and they gave me just that without wasting my time. Thank you More
Other Employees Tagged: Moe Laraki, Bill Still , Josh Lupo Sr.
April 24, 2021
John is excellent as a service writer, but I’m not so sure about the others that I have dealt with, in the service department. sure about the others that I have dealt with, in the service department. More
Other Employees Tagged: John Brennan , Ken Cooper
April 17, 2021
Great service all around and very thorough as usual!! Wouldn’t have anyone else work on my wrx!!! When the time comes I’ll be buying my next car from concordville Subaru Wouldn’t have anyone else work on my wrx!!! When the time comes I’ll be buying my next car from concordville Subaru More
Other Employees Tagged: Melissa McElwee, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Taylor Thornton
April 13, 2021
I think they did an outstanding job. My chevy was repaired and cleaner than when I brought the vehicle in. Pricing was fair and the bill was explained in detail. repaired and cleaner than when I brought the vehicle in. Pricing was fair and the bill was explained in detail. More
Other Employees Tagged: Melissa McElwee, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Taylor Thornton