Lawrence "Cole" Kramer | Page 2

Benzel-Busch Motor Car responded

Thank you immensely for sharing your wonderful experience with Lawrence, aka "Cole." We couldn't be happier to hear about your positive encounter with him during your Mercedes purchase. It's clear from your words that Cole's extensive knowledge, patience, and dedication to explaining the features of your new E450 left a lasting impression. He embodies the professionalism and energy we strive for at Benzel-Busch. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our dealership to be a great place to buy a car and that you had a fantastic interaction with our team. We take pride in providing top-notch customer service and ensuring a seamless car-buying experience for our valued customers like you. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

I'm glad to hear that you had such a positive experience with your car buying process at the dealership! Transparent and smooth experiences are certainly important when making a big purchase like a car. Recommending the dealership to others is a great way to share your positive experience and help others in their car-buying journey. If you have any questions about your new Mercedes-Benz or need further assistance, feel free to ask. Enjoy your new car! Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for your kind words and for considering us the best dealership in Bergen County, New Jersey! We're truly honored by your praise and your willingness to choose us for your automotive needs. Your confidence in us is greatly appreciated, and we're thrilled to hear that you wouldn't hesitate to purchase another car from our dealership. If you ever decide to explore another vehicle purchase or have any questions, please feel free to reach out. We're here to provide you with the same exceptional service that you've come to expect. Thank you once again for your support, and we look forward to the possibility of serving you again in the future! Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

We greatly appreciate your kind feedback and are thrilled to hear that you had a superb and professional experience with us! Providing top-notch courtesy and professionalism to our customers is a priority, and we're pleased that you felt well taken care of throughout the process. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you so much for taking the time to share your experience with us! We greatly appreciate your positive feedback and are thrilled to hear that your buying experience with us was pleasant. Lawrence is indeed an exceptional salesman, and we're delighted to know that he was able to assist you helpfully and kindly. We believe that providing excellent customer service and making the buying process as smooth as possible are crucial aspects of our business, and it's wonderful to hear that Lawrence exceeded your expectations. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for your positive review! We greatly appreciate your feedback. At our company, we strive to provide excellent service and it's wonderful to hear that Lawrence and Giovanni exceeded your expectations. We're glad to hear that their attention to detail and patience made your experience great. We believe in delivering exceptional customer service, and your kind words motivate us to continue doing so. Regards, Michael Hill mhill@benzelbusch.com