Lee Velazquez

High level of customer service. Everyone is friendly and helpful at all level, including management. Everyone is friendly and helpful at all level, including management. More

by DUY Verified Customer Verified Customer

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Always thorough, accommodating great manners and respect to customers Arrange for rides and good follow ip to customers Arrange for rides and good follow ip More

by HPHANDS Verified Customer Verified Customer

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Great services awys on time getting your car and getting it out great people with great attitude very professional it out great people with great attitude very professional More

by Pamelatrushay Verified Customer Verified Customer

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Very good experience. Expectations exceeded! I was treated with respect. My wait was not too long and my car was serviced to my satisfaction. Expectations exceeded! I was treated with respect. My wait was not too long and my car was serviced to my satisfaction. More

by Bjsanders70 Verified Customer Verified Customer

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took the time to explain the recommended services clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attent clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attention to detail, which made the experience smooth and stress-free. More

by ANA0114 Verified Customer Verified Customer

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Love Big Star! Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? More

by Jayneedison Verified Customer Verified Customer

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Always efficient and very accommodating. I actually look forward to getting my vehicle serviced at Big Star! I actually look forward to getting my vehicle serviced at Big Star! More

by mwycough46 Verified Customer Verified Customer

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Lee was OUTSTANDING! He worked very hard to make sure we had a vehicle while ours was being repaired.The vehicle however has continued to have problems since it left the He worked very hard to make sure we had a vehicle while ours was being repaired.The vehicle however has continued to have problems since it left the shop. We have since moved out of the area and are just going to drive it. More

by ugomez Verified Customer Verified Customer

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There always willing to assist their customers and are professional and efficient. I've been able to get all my issues addressed. professional and efficient. I've been able to get all my issues addressed. More

by shanno0320 Verified Customer Verified Customer

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Casandra and Lee from part services were great and excellent service. Casandra went above customer expectations excellent service. Casandra went above customer expectations More

by verovette15 Verified Customer Verified Customer

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