Lee Velazquez

Casandra and Lee from part services were great and excellent service. Casandra went above customer expectations excellent service. Casandra went above customer expectations More

by verovette15 Verified Customer Verified Customer

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My service representative was tough to reach for an update. He never called me / I had to call & leave a message for him to call me back. update. He never called me / I had to call & leave a message for him to call me back. More

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I have taken the car to them 3 different times for the same problem and they fix it same problem and they fix it More

by mikesdetail Verified Customer Verified Customer

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The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More

by ZENOFAMILY713 Verified Customer Verified Customer

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Very friendly dealership greeted me as soon as I walked the door, large selections of vehicles to choose from new and used the door, large selections of vehicles to choose from new and used More

by aontiver1 Verified Customer Verified Customer

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Good customer service nice people always help any questions ask lee Velasquez always have good customer service questions ask lee Velasquez always have good customer service More

by edwinrmeda Verified Customer Verified Customer

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I always have a good experience, but this last time I asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noti asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noticed they didn’t reset my oil. More

by jnbrimac Verified Customer Verified Customer

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Excellent service! Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service de Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service department ask for Ainsley Roark, she is the best and will get you in and out. More

by Dustin Hamaker Verified Customer Verified Customer

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Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney Verified Customer Verified Customer

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I’m very pleased with Isaiah’s work. He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have brought it on to many different occasions and I still have the same problems that I brought it in for. I travel a long distance to come to the dealership only because of the advisors and some of the team that is there and the service that is given. So I really do not want to try to use another dealership or repair service I would like to feel comfortable and confident in your service. So I wish that something can actually be resolved with the matter, and keeping my vehicle in great condition Thanks! More

by Tangela Sutton Verified Customer Verified Customer

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