Lee Velazquez

Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More

by Minorbap Verified Customer Verified Customer

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Well, I don't want to give you a bad review, but you guys were supposed to undo the passive alarm, well when we got home it's still doing it, when I walk away from my vehicle within about 15 seconds the horn were supposed to undo the passive alarm, well when we got home it's still doing it, when I walk away from my vehicle within about 15 seconds the horn beeps and it automatically locks, so I don't know what happened but you didn't fix this issue, just thought you should know. More

by AGPSR Verified Customer Verified Customer

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Always pleased whenever I drop off my car for maintenance. Lee is always very professional, helpful and gives us friendly advise for any issues that my car has or might have in the future. maintenance. Lee is always very professional, helpful and gives us friendly advise for any issues that my car has or might have in the future. More

by danieljhebior Verified Customer Verified Customer

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High level of customer service. Everyone is friendly and helpful at all level, including management. Everyone is friendly and helpful at all level, including management. More

by DUY Verified Customer Verified Customer

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Always thorough, accommodating great manners and respect to customers Arrange for rides and good follow ip to customers Arrange for rides and good follow ip More

by HPHANDS Verified Customer Verified Customer

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Great services awys on time getting your car and getting it out great people with great attitude very professional it out great people with great attitude very professional More

by Pamelatrushay Verified Customer Verified Customer

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Very good experience. Expectations exceeded! I was treated with respect. My wait was not too long and my car was serviced to my satisfaction. Expectations exceeded! I was treated with respect. My wait was not too long and my car was serviced to my satisfaction. More

by Bjsanders70 Verified Customer Verified Customer

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took the time to explain the recommended services clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attent clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attention to detail, which made the experience smooth and stress-free. More

by ANA0114 Verified Customer Verified Customer

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Love Big Star! Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? More

by Jayneedison Verified Customer Verified Customer

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Always efficient and very accommodating. I actually look forward to getting my vehicle serviced at Big Star! I actually look forward to getting my vehicle serviced at Big Star! More

by mwycough46 Verified Customer Verified Customer

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