Lenny Farnam

Lenny is great to work with! He had me in an out of the BRAND NEW Service Center quickly and efficiently. He also reminded me that I had purchased the service plan with my stun He had me in an out of the BRAND NEW Service Center quickly and efficiently. He also reminded me that I had purchased the service plan with my stunning NEW 2025 Ford Maverick hybrid and my 4500 mile oil change was included. My only issue was that after my tires were rotated there was a bit of road noise that I noticed for the first few miles. I will update this, but Lenny was more than happy to get me back in to check out the issue. More

by rtiunyc Verified Customer Verified Customer

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They have horrible communication skills. They do not give updates or just check in with the clients. Pitiful They do not give updates or just check in with the clients. Pitiful More

by ucheoma1234 Verified Customer Verified Customer

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Lenny Farnham and the DePaula Ford team continue to provide excellent service, keeping our 14 year old Ford Fiesta running like brand new. Thanks! provide excellent service, keeping our 14 year old Ford Fiesta running like brand new. Thanks! More

by CAROL21 Verified Customer Verified Customer

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Top notch customer service. Will recommend to friends and family. Made your wait very relaxed. Will recommend to friends and family. Made your wait very relaxed. More

by palellajanet Verified Customer Verified Customer

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Overall I was very satisfied. The staff work as a team.. My last visit showed me this.. Lenny went above and beyond to help me. I will continue going there when my vehicle need The staff work as a team.. My last visit showed me this.. Lenny went above and beyond to help me. I will continue going there when my vehicle needs help. More

by Beverly Verified Customer Verified Customer

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Great experience. This was the first time in over five years that we had to take the car in for anything other than routine maintenance, and we were very happy with t This was the first time in over five years that we had to take the car in for anything other than routine maintenance, and we were very happy with the service. Lenny Farnam and the rest of the service staff were exceptional, and I would highly recommend the dealership service department! More

by Elaine Verified Customer Verified Customer

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Fantastic customer service and very comfortable waiting area. Was informed of rewards that significantly reduced my out of pocket costs. I highly recommend to others. area. Was informed of rewards that significantly reduced my out of pocket costs. I highly recommend to others. More

by neidlc Verified Customer Verified Customer

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Lenny was attentive, professional and answered all my questions. He helped to make the process less stressful and my vehicle was done sooner than expected! questions. He helped to make the process less stressful and my vehicle was done sooner than expected! More

by TELLCATHYSTEVE Verified Customer Verified Customer

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I got the engine valve lifter recall taken care of in one day while I was shuttled to my workplace. I’m pleased to say that the engine passed the recall check. The service staff was very helpful. day while I was shuttled to my workplace. I’m pleased to say that the engine passed the recall check. The service staff was very helpful. More

by GREENEBRIAN90 Verified Customer Verified Customer

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Took good care of my truck. I will come back.Took a little longer than what I would have expected but the work was good! I will come back.Took a little longer than what I would have expected but the work was good! More

by PHILHURST3 Verified Customer Verified Customer

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