Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.9
1,005 Reviews
4.9

1,005 Reviews

Write a Review

1005 Reviews of Lenny Farnam

May 20, 2025

Dealership Rating
Employee Rating

Was very happy that my recalls were all taken care of so quickly. My husband brought my car in and he said Lenny was so very helpful. More

by Marylou
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

May 19, 2025

Dealership Rating
Employee Rating

Always great Guys Lenny Chance Louis Nice staff Great snacks 😊 In waiting area Lovely experience every time so far More

by NANCYBONESTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2025

Dealership Rating
Employee Rating

Great customer service by Lenny and the staff at depaula. I just don't know w here tire caps for air are on passenger side. More

by TERRY6105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2025

Dealership Rating
Employee Rating

Regular maintenace check was performed expeditiously. Customer service was excellent. Waiting room was crowded. Can't wait to see the new facility More

by kae1681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2025

Dealership Rating
Employee Rating

I would like to personally thank your service department. It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such consc More

by 66 vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa , Josh in sales

May 15, 2025

Dealership Rating
Employee Rating

They do listen to your concerns, the customer service is decent, they do offer treats and drink while waiting for a long period of time. More

by bgaston121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

May 14, 2025

Dealership Rating
Employee Rating

Lenny is the sole reason I kept coming back to DePaula Ford. He explains things perfectly and is never pushy. I trust him completely when working with him. I suggest him every time. I wish all reps held t More

by CCRAWFORD.GRAPHICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2025

Dealership Rating
Employee Rating

this dealership has very kind and helpful staff members i really appreciate everything they did! More

by lstel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 13, 2025

Dealership Rating
Employee Rating

Interactions go well. Never pressured to go through with high-cost maintenance on the same day. More

by anthonykrolikowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

May 09, 2025

Dealership Rating
Employee Rating

Lenny was very good to deal with- explained things well and stayed in close communication More

by MARIABARRINGTON56
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

1
...

Dealership Inventory (479 Vehicles)

used 2022 Ford Transit-250 car, priced at $37,950
2022 Ford Transit-250
used
Oxford White exterior
AWD
used 2024 Ford Bronco Sport car, priced at $36,750
2024 Ford Bronco Sport
used
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
used 2021 Ford Bronco Sport car, priced at $25,550
2021 Ford Bronco Sport
used
Shadow Black exterior
Automatic
Four-wheel Drive
used 2022 Mazda CX-5 car, priced at $24,650
2022 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
used 2022 Kia Forte car, priced at $20,350
2022 Kia Forte
used
Aurora Black exterior
Automatic
Front-wheel Drive
used 2022 Kia Sportage car, priced at $19,650
2022 Kia Sportage
used
Black Cherry Pearl exterior
Automatic
All-wheel Drive