Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,013 Reviews
4.9

1,013 Reviews

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1013 Reviews of Lenny Farnam

June 08, 2025

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Always friendly staff and they never try to talk me into things I don't need. More

by Akasha4277
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa

June 07, 2025

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The bodywork I had done there was phenomenal. I had an aftermarket rear bumper installed because my original rear bumper was destroyed, and I did a phenomenal job and installing it highly would r More

by GJSMITH58
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

June 06, 2025

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I recently brought my car to DePaula ford and spoke to Lenny for a manufacturer recall repair, and the experience was excellent from beginning to end. The staff was organized and courteous, and they made More

by jpineda03
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Recommend Dealer
Yes

June 02, 2025

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This dealership has great customer service. I especially liked the video of them working on my car that was sent to me. More

by Colette
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

June 01, 2025

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Lenny did a great job keeping me in the loop about my repair,every step of the way. The repair was done when promised, awesome. More

by BCITYBANDIT
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Recommend Dealer
Yes

May 30, 2025

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When I received my car back the plastic pieces weren’t clipped together, some of the plastic pieces I was able to clip back ok but the other by the door frames I couldn’t. Kinda disappointed because I did More

by Billal
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Recommend Dealer
No

May 29, 2025

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All the employees are friendly, respectful, and helpful. The service writers are very knowledgeable. The salesmen are very knowledgeable and do not pressure customers into immediate decisions. More

by tjjg76
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Recommend Dealer
Yes

May 25, 2025

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Always a great experience at DePaula Ford. Thanks to Lenny and the rest of the service team for always taking care of me and my Bronco! More

by daviddaguano
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Recommend Dealer
Yes

May 23, 2025

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Luis was excellent. Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcomin More

by ariam96
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

May 22, 2025

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Service was professional. People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 More

by C22bailey
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Recommend Dealer
Yes
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