Leo Estrada | Page 39

Brand new lemon car I purchased a Cherokee on Aug. 29th, airbag system light was on. Stayed on for 11 days until I took it in to service. They kept it for a week supposed I purchased a Cherokee on Aug. 29th, airbag system light was on. Stayed on for 11 days until I took it in to service. They kept it for a week supposedly fixed it. It came back on took it to service again on Oct 10th. Sent me to Enterprise for a rental. South Oak kept my Cherokee for 2 weeks and I got charged for the rental. Now my heat comes on by itself and it's extremely hard to make a right turn. More

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Another purchase Robert Booth is an awsome salesman at SouthOak, very honest and up front. He provided excellent customer service as usual, referred my girlfriend this Robert Booth is an awsome salesman at SouthOak, very honest and up front. He provided excellent customer service as usual, referred my girlfriend this time around to purchase a 2017 Renagade. prices are incredible, highly recommend checking out the inventory at SouthOak. More

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Best Customer Service Experience I looked online yesterday and then contacted Shannon who was top notch. Today I walked in and Fabian, Curtis and Leo were extremely helpful and knowle I looked online yesterday and then contacted Shannon who was top notch. Today I walked in and Fabian, Curtis and Leo were extremely helpful and knowledgeable and that made my purchase very successful. I was able to look around test drive a vehicle and drive away with my new car. Love this dealership More

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Amazing customer service Fabian was extremely helpful getting me into something I liked AND could afford. Outstanding performance on everyone there. Definitely will be purchas Fabian was extremely helpful getting me into something I liked AND could afford. Outstanding performance on everyone there. Definitely will be purchasing vehicles here again in the future. More

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Disappointing new car purchase This was the 5th car we bought from them and will be the last. The price was not the price promised since we were repeat customers. It took too long a This was the 5th car we bought from them and will be the last. The price was not the price promised since we were repeat customers. It took too long and a lot of sneaky tactics. More

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a positive experience We primarily interfaced with Norma Rainey in the purchase of our 2017 Jeep. She conducted the transaction in a very competent and professional way. We primarily interfaced with Norma Rainey in the purchase of our 2017 Jeep. She conducted the transaction in a very competent and professional way. I would recommend her highly to anyone wishing to purchase. Don Curtis More

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Great Experience Employees were extremely polite and made my wife and I feel appreciated. Staff was super friendly and knowledgeable about the car we wanted to buy. Employees were extremely polite and made my wife and I feel appreciated. Staff was super friendly and knowledgeable about the car we wanted to buy. I would highly recommend South Oak Dodge for anyone looking to purchase a vehicle! More

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2016 Dodge Charger So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car seat So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car seat it does not work out very well so I wanted to trade it in for a 2017 Ford explore . When I went to Bill kay Ford to test drive the explorer they ran the Vin on the charger. I bought the charger with 318 miles and they still ran the Vin because I had 4900 miles on the car when I traded it in. Come to find out the car was in an accident in June 2016 six months before I bought the car and they still sold the car to me is a brand-new car. The Carfax report said it happened in Missouri and they got the car on a dealer trade so supposedly they never knew about the accident. So when I asked what I would get back for the car they told me $23,000 cash value or $4667 towards trade-in and Bill K Ford) I got 25,500 for trade-in so I am very disappointed with South Oak dad and I will never ever buy another vehicle from them or refer anybody to them. More

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Right Down To Business My personal vehicle had died on a Saturday and I went in to South Oak on a Monday evening. Within minutes of my arrival Marvin was there to assist me. My personal vehicle had died on a Saturday and I went in to South Oak on a Monday evening. Within minutes of my arrival Marvin was there to assist me. In no time he had me out on a test drive in a vehicle similar to the one I had come in to look at (the specific one was at the dealership for was at an offsite lot which Marvin sent someone to get). Shortly after that we were working out the details and I was purchasing my NEW 2017 Jeep Patriot 75th Anniversary Edition! At no time did I ever feel any pressure or that I was being pushed by Marvin. He was straight up with me the entire time and made the entire auto purchasing experience a pleasant one. I'll definitely be recommending Marvin to anyone I know thats looking to purchase a new vehicle. More

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Hooked me up Got exactly what I came in looking for,Jeep Grand Cherokee limited Dave Dimro and Leo Estrada were very helpful and down to earth with me. Got exactly what I came in looking for,Jeep Grand Cherokee limited Dave Dimro and Leo Estrada were very helpful and down to earth with me. More

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