Leo Estrada | Page 40

Sales bullies I was told that $3000 down would get me the vehicle. Then my sales rep Mike Reid came back and said that the bank needed another $1000 down because o I was told that $3000 down would get me the vehicle. Then my sales rep Mike Reid came back and said that the bank needed another $1000 down because of the upside-down on my trade. Mike told me that I could choose when to have the other $1000 check ran. I chose a date two weeks out to ensure that the funds would be available. Both checks were ran the next day. Now no one will return my calls or emails. False and misleading information was given to me. More

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Unbelievable I came to just inquire. Amber greeted it was like Iwe knew each other. She listened and researched as I communicated my needs she made recommendations I came to just inquire. Amber greeted it was like Iwe knew each other. She listened and researched as I communicated my needs she made recommendations to fity needs. She did not talk me into anything we communicated conversationally next thing I knew she had cleaned outta knew car and had packed me up very neatly into my new car. The finance department andanager very gracious. I would recommend this dealership and Amber to everyone thinking about buying a car More

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Great experience! Awesome Sale Associate! I had a great experience purchasing my new Jeep Cherokee with Nicole Fisher. Nicole was upfront, knowledgeable and exceptional. I also received prof I had a great experience purchasing my new Jeep Cherokee with Nicole Fisher. Nicole was upfront, knowledgeable and exceptional. I also received professional and courteous service with Leo in finance as well. More

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Honest dealer Had a good experience here. The best thing I can say is that the salesman, Rob Booth, was professional, honest and not pushy. He budged where I neede Had a good experience here. The best thing I can say is that the salesman, Rob Booth, was professional, honest and not pushy. He budged where I needed him to budge because they wanted my business and when something couldn't be worked out, he and his finance manager would come over to explain. They allowed me to view all rebate screens on the computer before purchase and showed me the reasons for every possible rebate that I could or could not get. Honest dealership with honest people. More

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Great service for purchasing new vehicle! I worked with Fabian and Mark on the purchase for my new 2017 Cherokee. Both were understanding on my needs and wants. Most importantly, they took my I worked with Fabian and Mark on the purchase for my new 2017 Cherokee. Both were understanding on my needs and wants. Most importantly, they took my budget into consideration, when other dealerships did not. I was in and out of the dealership in just over an hour! It was a great experience and I would definitely recommend them! More

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Robert Booth Customer Service Salesman Robert Booth's exemplary customer service skills should be a model to other salespeople. He offered suggestions without being pushy. He found Salesman Robert Booth's exemplary customer service skills should be a model to other salespeople. He offered suggestions without being pushy. He found us the best deal possible in the price range we were looking for. Although I am sure it would have benefitted from us buying a new car instead of a used car, he served our best interest without hesitation. Thank you again, Robert! More

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Riding in a Renegade I used an auto broker, The Auto Inspector, to find our new (at least to us) 2015 Jeep Renegade Limited so much of the process and success of the sale I used an auto broker, The Auto Inspector, to find our new (at least to us) 2015 Jeep Renegade Limited so much of the process and success of the sale was because of him, the sales department was mostly for the formalities. It's a former service department vehicle with just over 19k miles and is in very good condition. We got a great deal on it and acted quickly to take advantage of it because there was nothing else to be found anywhere within our budget, that nice and with the included features. The dealership has a great selection with a lot of high end, attention-grabbing models in and around the showroom floor. The only thing irking us a bit was the broker had to pressure them to put the antenna mast back on that had been removed, as had the floor mats. Our vehicle has the cold weather package which includes the nicer all-weather mats, but they, like the antenna had been removed. The ones they were replaced with were standard mats. The salesman made mention a few different times about the fact he was giving us floor mats. While I understand it was a great deal and a former service dept. vehicle, I feel providing us with an antenna and floor mats shouldn't be a big deal when we spent more than $20,000 with them. That may not be much in the world of auto sales, but it's a small fortune for my wife and I. More

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Quick and Painless I had a great car buying experience this evening at South Oak Dodge Chrysler Jeep. I arrived there at 4:15 a.m. and finished the complete test drive a I had a great car buying experience this evening at South Oak Dodge Chrysler Jeep. I arrived there at 4:15 a.m. and finished the complete test drive and financials before 6:00 p.m. The Nissan Altima price was by far the best price within a 75 mile radius. Robert Booth and Leo Estrada were straight forward and were never pushy throughout the entire process. They went above and beyond by delivering my vehicle to my home in Indiana. They literally and figuratively went the extra mile. Thank you very much. I will return when I am ready for my next purchase. More

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Extremely Happy😊 We had a wonderful experience with South Oak. This was our very first adventure into buying a Jeep, and our salesman, Fabian Diaz, was very friendly We had a wonderful experience with South Oak. This was our very first adventure into buying a Jeep, and our salesman, Fabian Diaz, was very friendly and knowledgeable with explaining the differences between the Jeep Grand Cherokee models. He and Leo Estrada really worked with us to make owning our first Jeep a reality. We ended up buying the Limited model, and are truly very happy with the whole experience👍 More

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Good car buying experience I always hate the car buying experience, but Robert Booth and South Oak Dodge/Jeep in Matteson, IL made it smooth and painless. Very friendly and effi I always hate the car buying experience, but Robert Booth and South Oak Dodge/Jeep in Matteson, IL made it smooth and painless. Very friendly and efficient. More

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