Leo Pena

Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More

by aenglert10 Verified Customer Verified Customer

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I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick o Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick on his feet w a wealth of knowledge and experience also keeps the team organized. Anwar has been the easiest service representative to deal with, he’s patient far from sarcastic and genuine. More

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I Love my Escalade Sport but very disappointed in Vera My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the w My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the wheel. Pictures were obvious that this was done and I was advised to paint it After spending 100,000 plus i would never do this !!!!! Finally service agreed to replace the wheel The next oil change was scheduled and while I was driving to the appointment I get a phone call that my appointment was cancelled and they will not service my car I continue to get phone calls on selling me a new car but they will not service the car they sold me WHAT IS GOING ON WITH VERA ARE YOU GETTING TOOOO BIG ? Vera bad Oops very bad I believe when things happen own up take care of your customers and the cars you sell them CADILLAC TRIED TO RESOLVE KINDLY AND WAS IGNORED 3 TImes Then because they are independent of course they have the right to sell you a car and not service the car they sell you More

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Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient Conrad is the best, very fast and efficient More

by luewerton Verified Customer Verified Customer

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Great service dept very knowledgeable service advisor Gio Rubio with great team work and great athmosfere. Rubio with great team work and great athmosfere. More

by PARTS009 Verified Customer Verified Customer

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The service center here rocks! They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car More

by Ghartcaron Verified Customer Verified Customer

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Words can’t express how many countless times Gus & Leo have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being covered by Gus’s leadership and customer service as well Leo’s knowledge literally make rotating these trucks manageable! They keep me going, literally! There’s no way I could maintain my fleet w superb excellence and in top shape of all my Escalades if it literally wasn’t for Rich (Vera Cadillac Superiority in Everything- Sales, Repairs, & Family like Mentality, his Customers Service for his clients and genuine love for his entire team) Gus (Genuine Customer Support, High Emotional Intelligence & Leadership) and Leo( Wickedly fast wit and know how w almost every model Cadillac) I wouldn’t be in business. Say what you want, for me hands down these guys have my back EVERY SINGLE TIME! Simply put, it’s Vera for me! More

by Robertbambo Verified Customer Verified Customer

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Mike took very good care of my requests timely and was great updating me on each step. great updating me on each step. More

by DIANE.TORRES Verified Customer Verified Customer

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The people are very friendly and excellent good costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. More

by hougensm Verified Customer Verified Customer

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Excellent service, especially Conrad, my service agent, who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. More

by arturodmonte Verified Customer Verified Customer

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