Leon Travis | Page 15

Excellent customer service! I shopped for the best deal on my new 2014 Grand cherokee at several different dealers in Md and Va. Leon Travis at Criswell left me with the most po I shopped for the best deal on my new 2014 Grand cherokee at several different dealers in Md and Va. Leon Travis at Criswell left me with the most positive impression when communicating by email. He was honest and straightforward and he honored the deal we had discussed. No sleazy games or gimmicks. I appreciated his patient and laid back selling style. Even after the sale he has been great about making sure we are completely satisfied with our new jeep. I'll be recommending him to anyone I know looking for a new vehicle. More

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Salesmen excellent. Manager, not so Leon Travis was very good. Kevin Jones gave us an excellent test drive and was very knowledgeable. Leon was very accommodating and worked hard to ge Leon Travis was very good. Kevin Jones gave us an excellent test drive and was very knowledgeable. Leon was very accommodating and worked hard to get us a good and fair deal, but we felt the manager Toeg was not as responsive to our good faith offer. After we purchased our 2014, he went out of his way to tell us the 2015's were coming out for order the next week. This fact was kept from us when we asked and might have made ur wait or ask for a lower price. Not a good business practice which left a bad taste. This has nothing to do with Travis nor the car which we like so far. More

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2014 jeep Leon made buying this Jeep a positive experience. The finance department was great. Everything went very smoothly and we will most definitely use Ch Leon made buying this Jeep a positive experience. The finance department was great. Everything went very smoothly and we will most definitely use Chriswell again. More

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Went just to look and drove away in my new Jeep I had a great experience with Leon. he took as much time as I needed, answered all my questions, and despite the fact that I was just looking at opti I had a great experience with Leon. he took as much time as I needed, answered all my questions, and despite the fact that I was just looking at options and on a recon. visit, I drove off in my new Jeep! I love it! More

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We visited several Jeep dealerships in the Washington, DC area prior to visiting Criswell Jeep in Gaithersburg, and of all the sales associates we worked with, Leon was by far the most knowledgable about the area prior to visiting Criswell Jeep in Gaithersburg, and of all the sales associates we worked with, Leon was by far the most knowledgable about the vehicle we wanted to purchase (Jeep Wrangler Unlimited). He had a strong knowledge of all the options and trim levels and he walked us through the purchasing process. We left the dealership with a deposit down on a new Jeep and felt confident with our purchase. More

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After a long and very frustrating day at another dealer, we stopped in and met with Leon Travis. I was pleasantly surprised to have such a positive experience. I knew exactly what I wanted and wanted to pa we stopped in and met with Leon Travis. I was pleasantly surprised to have such a positive experience. I knew exactly what I wanted and wanted to pay for it, as well as what I wanted for my trade in. Leon was able to meet those needs in a timely fashion, with none of the typical car salesman run around. I would and have recommended Leon and Criswell to others. More

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Leon Travis was an outstanding sales consultant, remaining patient and professional throughout the process. Dan Leithauser handled my financing process, and as he did once before, was just great in remaining patient and professional throughout the process. Dan Leithauser handled my financing process, and as he did once before, was just great in getting things done efficiently and professionally. Both Leon and Dan went overboard in insuring that I was happy with my new Jeep purchase. More

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For reference, I rate my previous vehicle-buying experiences at dealerships other than Criswell as good. However, my experience thus far with Criswell is EXCELLENT. Customer service is clearly a pri experiences at dealerships other than Criswell as good. However, my experience thus far with Criswell is EXCELLENT. Customer service is clearly a priority at this location. I dealt with Leon Travis. He treated me with respect and patience. I started my purchasing experience with the Jeep Patriot in mind. Leon never once tried to push me toward a different vehicle or extra features. Even after I transitioned to purchasing a Jeep Wrangler, he always worked to answer my questions in detail. As I'm a first time Wrangler buyer, he also asked thoughtful questions regarding my own preferences and plans for a Wrangler. These questions and their answers greatly influenced my model selection. Based on my market research, Leon quoted me fair prices for both my trade in and new Wrangler without any haggling. Even after placing an order for a Wrangler, Leon Travis and Sam Hall worked diligently to make last minute changes to my vehicle options and never once showed signs of frustration. Really, they demonstrated extraordinary dedication to pleasing their customers. If you are looking to buy a Jeep in the metro DC area, I highly recommend this team. More

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This was not our first car buying experience but it was definitely the BEST! Leon Travis was extremely knowledgeable and patient. He was truly amazing! We visited multiple dealers prior to our purchase. Cr definitely the BEST! Leon Travis was extremely knowledgeable and patient. He was truly amazing! We visited multiple dealers prior to our purchase. Criswell was the first to make us feel at ease/comfortable with the car buying experience thanks to Leon. They were responsive and approachable. Leon's follow through can not be compared. Dan in finance also worked really hard to get payments where we wanted them. We love our new Jeep! Thank you Criswell team, our new car buying home. More

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All dealership employees that assisted me were very courteous and helpful. My past new car buying experiences were usually very frustrating and often unpleasant - at the end I was usually just glad it courteous and helpful. My past new car buying experiences were usually very frustrating and often unpleasant - at the end I was usually just glad it was over. The dealership and the salesperson (Leon Travis) that assisted my wife and I at Criswell CJD made the whole buying process a pleasant experience. The salesperson worked hard to meet our needs/requirements without trying to steer us to other vehicles. He did not try to push or rush us to make a decision or purchase a vehicle. More

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