Leonid Sayenko | Page 11

I liked how the Service Rep told me it would take 90 minutes and that is what it took. Good to plan around. They are friendly and the waiting room is good. minutes and that is what it took. Good to plan around. They are friendly and the waiting room is good. More

by shanenoel90 Verified Customer Verified Customer

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been going there for the last 2 years happy with their service prompt, reliable, courteous service prompt, reliable, courteous More

by SALAH.ABUSIN Verified Customer Verified Customer

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I was originally told that the service would take about 30 minutes (software recall). When I arrived, it was made apparent by the service rep that I was wrong. That it would take longer. It took about 1. 30 minutes (software recall). When I arrived, it was made apparent by the service rep that I was wrong. That it would take longer. It took about 1.25 hours. Other than that, the service was fine. More

by AKOCANDA Verified Customer Verified Customer

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I was very pleased with the service. My service tech explained to me the service that was performed. My service tech explained to me the service that was performed. More

by DEARHERZ Verified Customer Verified Customer

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Service was to obtain a new key. No issues with the new key and my appointment was generally kept (ran a tad bit longer than was told, but not terribly so). No issues with the new key and my appointment was generally kept (ran a tad bit longer than was told, but not terribly so). More

by BScifers Verified Customer Verified Customer

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Brian was extremely helpful. He kept me abreast throughout my 4runner being serviced. I will be a returning customer. He kept me abreast throughout my 4runner being serviced. I will be a returning customer. More

by JOSEPHGIANNESCHI Verified Customer Verified Customer

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I've never have problems with my vehicle, they take good care me and my cat care me and my cat More

by LEENIX Verified Customer Verified Customer

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The check in was easy and the service was friendly, done quickly and very efficient. quickly and very efficient. More

by WCAR323 Verified Customer Verified Customer

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service visit went very well was very satisfied with the way my appointment was handled way my appointment was handled More

by BILL.KLECKNER Verified Customer Verified Customer

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My experience was poor from the scheduling to the lack of service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the parking lot. I had to use the panic button to find my car, it was a poor experience all around. I sat in the waiting room for 2 and a half hours to be told that they actually didn’t even do the maintenance that I scheduled the appointment for. I shared this information with my sales person who never followed up, so I escalated this to the sales manager and the gm. I would stay as far away from this dealership as possible. They’ll happily take your money for a new vehicle and then they couldn’t care less about you or your vehicle. More

by CCARTWRIGHT311 Verified Customer Verified Customer

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