Leonid Sayenko | Page 12

My experience was poor from the scheduling to the lack of service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the parking lot. I had to use the panic button to find my car, it was a poor experience all around. I sat in the waiting room for 2 and a half hours to be told that they actually didn’t even do the maintenance that I scheduled the appointment for. I shared this information with my sales person who never followed up, so I escalated this to the sales manager and the gm. I would stay as far away from this dealership as possible. They’ll happily take your money for a new vehicle and then they couldn’t care less about you or your vehicle. More

by CCARTWRIGHT311 Verified Customer Verified Customer

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Friendly and estimated time for service was on time will recommend this service to future buyers. recommend this service to future buyers. More

by SLADOWSKI.H Verified Customer Verified Customer

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Always attentive and great customer service. My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit My issue was resolved quickly and I was offered my upcoming 25k service check at the same visit More

by Angelos Family Verified Customer Verified Customer

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Great service from Brian had my car out within 5 hours would highly recommend for Toyota owners would highly recommend for Toyota owners More

by MARKOURSULESKU Verified Customer Verified Customer

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Scheduling maintenance is easy and people are pleasant to deal with and keep me informed as the work is progressing. deal with and keep me informed as the work is progressing. More

by SEATON_BARRY Verified Customer Verified Customer

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I’ve purchased three vehicles from this dealership and have always found them to be very responsive to customer needs and interests in both sales and service. have always found them to be very responsive to customer needs and interests in both sales and service. More

by BLAUTNE Verified Customer Verified Customer

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Not only did the service department do a great job, they brought me home and picked me up! brought me home and picked me up! More

by DGUPPY0924 Verified Customer Verified Customer

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Leon at the Oakbrook Toyota dealership is incredible to work with. He is transparent, communicates clearly, and respects the customer’s time. work with. He is transparent, communicates clearly, and respects the customer’s time. More

by mcilvai2 Verified Customer Verified Customer

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I had a great experience with the service advisor who did my service. He explained to me everything about the service and the plan. Leon was very helpful. my service. He explained to me everything about the service and the plan. Leon was very helpful. More

by triplet_s Verified Customer Verified Customer

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I have been with my dealership from 1996 til Now (2022). All the staff here is awesome. Thank you staff for everything you all do. Jerine Rasheed 💜 All the staff here is awesome. Thank you staff for everything you all do. Jerine Rasheed 💜 More

by AKINGKID1 Verified Customer Verified Customer

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