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Lester Parker
Lester Parker at Sutton Ford

Lester Parker | Page 7

Lease Manager

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.7
197 Reviews
4.7

197 Reviews

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197 Reviews of Lester Parker

December 30, 2021

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Employee Rating

I started purchasing my vehicles from Sutton Ford when they were located in Chicago Heights, IL and continued when the relocated to the Mattson Auto Mall. My salesman for 20 years is Lester Parker and he More

by arandolph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Dec 30, 2021

Sutton Ford responded

We love to hear it! Thank you for your continued support

December 04, 2021

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Employee Rating

Mr,Parker has helped me so much during all of my car purchases, Thank You. More

by e.richardson545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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November 29, 2021

Dealership Rating
Employee Rating

Good rate good rate good rate good rate good rate good rate good rate good rate More

by min.carolgibson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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November 19, 2021

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Employee Rating

The dealership is nice and clean and I purchased my last 3 or 4 vehicles from ford. More

by acstorey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Karen Ford , Marcus Anthony, Brittani Ashley Culpepper, Michael Miller, matt monix, Anita Sutton, Tiffany Walker, chuck Yzaguirre, Victor

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October 26, 2021

Dealership Rating

Great services as always even when a mistake is made they’ve corrected it thanks More

by Explorer 2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Walker

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October 19, 2021

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I appreciate this dealership.They have worked w/ me on the purchase of three car deals. Thank You More

by carlotta_doyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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October 19, 2021

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Employee Rating

Excellent service provided by Lester the salesmai will buy from him again, good deal great service More

by Fishingisfun00
Friendliness
Price
Recommend Dealer
Yes
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October 19, 2021

Dealership Rating

Splitting their focus and not paying attention to details on our purchase to get correct. More

by wendyaha64
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brittani Ashley Culpepper, Anthony (Bugs) sales

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Oct 22, 2021

Sutton Ford responded

Would you please provide your name so that we can look into this? We apologize for the inconvenience and would like to make it right.

Oct 24, 2021

wendyaha64 responded

Wendy Halverson I was told by Anthony that it was too late to make any changes as I called him the next day to get a breakdown of the charges as they weren't adding up right for me. He said the paperwork was already sent into the finance company & I got a great deal with the added features. He said we didn't tell him no, but we never said yes either. He was also going to send me a breakdown of the pricing which I still haven't received. The finance person that assisted us I guess was the backup of the backup of the backup person. I asked about the credit for the trade in as it was to be 9,500 which it reflected 9,050 on the paperwork but it was explained out to me so I understood that. Our agreed starting price was supposed to be $37,667 which was nowhere on any of the paperwork that I received so I was trying to come up with how we arrived at the totals on the yellow paperwork & I called Anthony for assistance. I'm embarrassed that I didn't catch this at the time of signing the paperwork. I figured with taxes, licensing & title paperwork is how we got to the 41,555.00 but once I got home no matter how I did the math it wasn't adding up. I love the vehicle and am very happy with it. I just wish the sale could have gone better & things would have been explained in detail to me on how we arrived at the pricing during the signing of the paperwork which seemed very rushed. Anthony is a good person, I just think that the process takes a long time so his focus was split on doing many other things while helping us with the sale of this vehicle & with this details were missed.

October 18, 2021

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Employee Rating

The Best service experience from Sales to Service Team. Melissa can use a new name plate for all.her years of service. Each one in service department goes over and beyond for customers. Treat each cu More

by Yohinesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , LaToyta McDonald, Randy Mohrbach, Tiffany Walker

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October 15, 2021

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Lester Parker made buying car very easy. No hidden fees. No hassle, great experience. Lester Parker, highly recommended. More

by sherm.adams30
Friendliness
Price
Recommend Dealer
Yes
Helpful
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