Linda Midlam | Page 4

Vehicle was towed to shoo at night because of a no start issue. Linda was able to get it in the shop the next morning and it was completed by end of day. issue. Linda was able to get it in the shop the next morning and it was completed by end of day. More

by GIUSEPPEMARRA1983 Verified Customer Verified Customer

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High quality service, communication and overall staff at Tamiami. Clearly explained the services and needs available and gave me best option as a customer. Tamiami. Clearly explained the services and needs available and gave me best option as a customer. More

by acassano1 Verified Customer Verified Customer

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Very disappointed in the overall service experience with Tamiami Hyundai. At the beginning of this warranty repair, I was told it would be at least 3-4 days for the vehicle to be diagnosed, and at that poi Tamiami Hyundai. At the beginning of this warranty repair, I was told it would be at least 3-4 days for the vehicle to be diagnosed, and at that point they would decide if my service warranted a loaner vehicle. That alone was surprising, and something I have never heard from any delaership before. My service rep Linda NEVER called or texted with updates on my vehicle, nor did she return my calls. When I was able to speak with her live, she would commit to calling me back with an update when she learned more and then did not. She would only reply to my email requests for information. While Linda may not be able to control how a service event is going (parts delays, diagnostic delays, etc), communication is one thing she can absolutely control. To simply call and say “I have no new news, but we are doing everything we can to keep the process moving” would have given me confidence that my service was being well-handled. In the absence of communication, I had a lack of confidence in Tamiami Hyundai’s Service team. The service event took 18 days, but the car appears to be fixed properly. More

by ANDREWASTOKES Verified Customer Verified Customer

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Very very long delay in service. excuse: not enough people. Not my problem. Will never go back excuse: not enough people. Not my problem. Will never go back More

by ROSYDEB1 Verified Customer Verified Customer

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Pos: Linda M is always helpful and knowledgable! Neg: I could have combined 2 trips, if the mother company would have sent a letter in advance notifying me of the seat belt recall. Neg: I could have combined 2 trips, if the mother company would have sent a letter in advance notifying me of the seat belt recall. More

by LSCOTT66 Verified Customer Verified Customer

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Linda was the first person I met in the service department. She was welcoming and made sure everything went well. I look forward to working with her as I maintain my new sonata at this dealer. department. She was welcoming and made sure everything went well. I look forward to working with her as I maintain my new sonata at this dealer. More

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Everyone works as a team. They support each other and step in and help whenever needed. Linda is a great service advisor.! They support each other and step in and help whenever needed. Linda is a great service advisor.! More

by dmpapp Verified Customer Verified Customer

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Linda was on top of my issues with our Tucson. She provided excellent focus to get the job done. Facility was clean and service was excellent. She provided excellent focus to get the job done. Facility was clean and service was excellent. More

by DCCC8007 Verified Customer Verified Customer

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They are great to work with and very helpful they explain everything and let you know what you need to do everything and let you know what you need to do More

by D_COLOMBO Verified Customer Verified Customer

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As always, the service at Tamiami Hyundai is excellent. Linda handled my request in timely fashion. Linda handled my request in timely fashion. More

by teamladd21 Verified Customer Verified Customer

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