Dealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
697 Reviews
Write a Review697 Reviews of Lisa Rice
January 25, 2020
Smooth transaction and repair Loaner vehicle was clean, repairs were performed exactly as described. Technician cleaned oil and grease from under the vehicle and returned to me in Loaner vehicle was clean, repairs were performed exactly as described. Technician cleaned oil and grease from under the vehicle and returned to me in very clean condition. Service writer was great as well with quick and clear communication. More
Other Employees Tagged: Jeremiah Keller
January 25, 2020
Great dealer with wonderful service dept. Have been buying my vehicles here for years. Service is always knowledgeable with what's happening. Will continue being a customer. buying my vehicles here for years. Service is always knowledgeable with what's happening. Will continue being a customer. More
Other Employees Tagged: Joe Platt
January 16, 2020
not involved, bad communication, hard to reach My car was over $6500 quoted to fix. Couldn't get a call back from the service department or sales department. Would have bought a vehicle here had th My car was over $6500 quoted to fix. Couldn't get a call back from the service department or sales department. Would have bought a vehicle here had they called me back, but I'm taking my business elsewhere. The main lady to direct your call cuts you off while you're speaking and has a very negative attitude. More
Other Employees Tagged: Jeremiah Keller
January 14, 2020
Fast and friendly services...very helpful advisors..high prices x6 though.which should've been lower. Generally an overall good experience and I will return prices x6 though.which should've been lower. Generally an overall good experience and I will return More
Other Employees Tagged: Jay Hancovsky, Jeremiah Keller, Dorinda Phillips
January 12, 2020
Satisfied however 11 days (weekend/holiday) was too long. I miss being able to text (Bill) for updates. Recommend cellphones for prompt responses. Will return. I miss being able to text (Bill) for updates. Recommend cellphones for prompt responses. Will return. More
Other Employees Tagged: Rick
January 08, 2020
They treat you like family. They are warm and caring. I love how clean and comfortable the waiting area is. Their prices are very fair. love how clean and comfortable the waiting area is. Their prices are very fair. More
Other Employees Tagged: Dorinda Phillips, Owner Steve Hurley.
January 08, 2020
Lisa and Jeremiah and the whole crew were awesome! I got my truck serviced it was well within the timeframe promised and since this was for my wife's truck I'm extremely pleased and my wife was thrilled you my truck serviced it was well within the timeframe promised and since this was for my wife's truck I'm extremely pleased and my wife was thrilled you guys did some regular maintenance and then also replaced the front bumper everything was extremely welldone thanks for everything More
Other Employees Tagged: Jeremiah Keller
January 02, 2020
Excellent Great service, everyone is very nice, pleasant waiting area and didn't have to wait a long time to get our vehicle back once it went in for service. Great service, everyone is very nice, pleasant waiting area and didn't have to wait a long time to get our vehicle back once it went in for service. More
Other Employees Tagged: Luis Tur , Cindy Smith
December 27, 2019
Great Service Department I took my car in for a concern with my engine. From setting up the appointment to picking my car back up, the folks at Stingray kept me informed on th I took my car in for a concern with my engine. From setting up the appointment to picking my car back up, the folks at Stingray kept me informed on the status on my car the whole time. Stingray is definitely a friendly atmosphere and their employees treat you like family. I have enjoyed visiting their dealership from the day I purchased my car to the present. They definitely earned a customer for life with me! More
Other Employees Tagged: Ricky Mussenden
December 25, 2019
Disappointed I use this dealer all the time and this is my first complaint. The young lady answering phones on Mon, 12/23, could use a refresher course on customer I use this dealer all the time and this is my first complaint. The young lady answering phones on Mon, 12/23, could use a refresher course on customer service skills , regarding transferring phone calls. I had a coupon for 15% off any service and it was not deducted off my bill, I even questioned Rick- service advisor , who assured it had been deducted. I feel $430 for 1 headlight replacement is ridiculous. Lisa is always very pleasant on phone, obviously was off that day More
Other Employees Tagged: Lisa scheduled appt

