Dealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
697 Reviews
Write a Review697 Reviews of Lisa Rice
December 19, 2019
Excellent Service I drive 59 miles to take my corvette here for service. That should tell you how much I appreciate and trust this service center! Jeremiah is fantastic I drive 59 miles to take my corvette here for service. That should tell you how much I appreciate and trust this service center! Jeremiah is fantastic! More
Other Employees Tagged: Jeremiah Keller, Cindy Smith
December 16, 2019
Out in a decent amount of time Was expecting to be there a while , surprisingly I was not there as long as I had expected to be. They have a nice lounge area while you're waiting th Was expecting to be there a while , surprisingly I was not there as long as I had expected to be. They have a nice lounge area while you're waiting there also. More
Other Employees Tagged: Jose Perez
December 11, 2019
Excellent fast service Arrived on time for my appointment. Was in and out in no time. Appointment was easy to set with Lisa and Jay was pleasant and efficient. I will be bac Arrived on time for my appointment. Was in and out in no time. Appointment was easy to set with Lisa and Jay was pleasant and efficient. I will be back and recommend anyone that will listen. More
Other Employees Tagged: Jay Hancovsky
December 06, 2019
Horrifying. Beware of this major dealer Stingray Chevrolet Purchased a 2019 Chevrolet HD3500 from Stingray in February of 2019. The truck has an emissions filter issue. This part is under warranty according to Purchased a 2019 Chevrolet HD3500 from Stingray in February of 2019. The truck has an emissions filter issue. This part is under warranty according to the manual. I initially brought it to another dealership to get repaired since Stingray is over 60 miles away. I purchased my vehicle from Stingray because I trusted and believed in them and what they advertise. Once I needed service help with my truck, what I received was a 45-day wait in their service parking lot and a 30-day threat to remove my vehicle from their property. This is from John Whaley the General Manager of Stingray Chevrolet. My truck still sits there now. They wanted $3000 for this part and agreed with the other dealer that the part is not under warranty even though it CLEARLY states that it is in the manual. I filed a complaint with the State of Florida. Stingray is refusing to fix my truck whether I pay or not. I was abused and disrespected by most employees in the service department. The Director of Service Justin told me if I do not like waiting I can tow my truck. Well, apparently this is what I have to do. Why would I buy any vehicle from Stingray? My warranty was voided by GM becuse they claim I was idling too much. I have several trucks. So I was able to use other trucks and also had to buy another truck to prevent my business from losing revenue. I am glad this was not my only truck. If it was, I may have lost my home, business, and family due to financial stress. I was not offered a loaner and had to take an uber home. This was a humiliating and hurtful experience for me. At this point in time I am at the mercy of the State of Florida. I was promised the part was in transit over 10 days ago. I am devastated. I called Action News and spoke with Jackie. I am hoping she can help me. More
Other Employees Tagged: Rich Holley , Francisco Chavez, Justin Lawson, John Whaley
December 05, 2019
Outstanding Had 2 send my son cuz I was working, he showed up early, and called me shortly there after, saying they were already done and heading home... thank u Had 2 send my son cuz I was working, he showed up early, and called me shortly there after, saying they were already done and heading home... thank u so much... More
Other Employees Tagged: Claudia Zavala , Quentin Bastian
December 04, 2019
service of vehicle Joe Platt, Claudia & Lisa, assisted in ensuring the service on my vehicle was completed. They have always provided great professional service while h Joe Platt, Claudia & Lisa, assisted in ensuring the service on my vehicle was completed. They have always provided great professional service while having a sincere friendly concern. More
Other Employees Tagged: Claudia Zavala , Joe Platt
November 29, 2019
Excellent Service Once Again! Joe and Lisa were excellent as always. They both turned a stressful experience (where my vehicle had to be towed) into an easy and effortless one! Tha Joe and Lisa were excellent as always. They both turned a stressful experience (where my vehicle had to be towed) into an easy and effortless one! Thanks again! More
Other Employees Tagged: Joe Platt
November 27, 2019
1 star service Would not fix my 50,000 dollar truck with out me paying up front then being reimbursed. I just handed gm a check on Thursday. Now on Tuesday-they won’ Would not fix my 50,000 dollar truck with out me paying up front then being reimbursed. I just handed gm a check on Thursday. Now on Tuesday-they won’t do what’s right and fix the truck. More
Other Employees Tagged: Francisco Chavez, Jay Hancovsky, Jeremiah Keller, Ricky Mussenden, Dorinda Phillips, Joe Platt, Cindy Smith, Alacia Stancil, Bill Sutton
November 26, 2019
safety recall I was met quickly and very pleasantly. Everyone took care of my request in short order and I left with a smile on my face I was met quickly and very pleasantly. Everyone took care of my request in short order and I left with a smile on my face More
Other Employees Tagged: Luis Tur
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