Dealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
697 Reviews
Write a Review697 Reviews of Lisa Rice
November 26, 2019
It was a good experience Very good customer service overall. I would recommend people to you. Everything was done in a good time. Best service so far. Thank you for everything Very good customer service overall. I would recommend people to you. Everything was done in a good time. Best service so far. Thank you for everything. More
Other Employees Tagged: Michael Allen, Rich Holley, Manny Diaz , Cindy Smith
November 22, 2019
satisfied service was professional. Came to tell me and show me why I also needed 2 new tires. Kept me informed of progress and approximately how long it woul service was professional. Came to tell me and show me why I also needed 2 new tires. Kept me informed of progress and approximately how long it would take. More
Other Employees Tagged: Cindy Smith
November 20, 2019
superior customer service Bill Sutton took care of me again , it’s great to deal with good communicators such as bill , it’s become a rarity these days. he understands your obj Bill Sutton took care of me again , it’s great to deal with good communicators such as bill , it’s become a rarity these days. he understands your objective and respects your time and keeps me posted with any evolving discoveries on my vehicle or allotted time that was estimated. i like the email check-in and Lisa Rice did great with scheduling also very little waits upon arrival - they get right to me to check me in , great waiting area - makes vehicle maintenance almost a pleasure. also i emailed a question and bill called me the next day with explanation, simple things but they don’t happen elsewhere as the devil is in the detail. i will never go back to the place in my neighborhood (tampa palms)- not even for a simple tire balance because everyone there moves so slow it’s like they are dead or on there cell phone it’s a joke and estimated times never even close. you have a greeter lady in the wait room and i’m just not fond of being bothered unless you have pertinent info but she was very nice and not overbearing and i like the fact she will check on my job if i ask, i just think she could achieve the same service without a bunch of questions but i will say she realized i didn’t want to be bothered and it’s nice she picked up on it - i noticed lots of folks appreciated her checking in with them, and many were chatty - i just wanted to work on my email and she sensed that so nothing negative about her just not my thing. great cookies btw! company car wheels fleet so i don’t look at pricing i’m all about service and wait area to do my computer work. More
Other Employees Tagged: Bill Sutton
November 20, 2019
Service Starting with the phone call to scheduled an appointment the service was great. All the service done on my car was done at a timely manner and everyon Starting with the phone call to scheduled an appointment the service was great. All the service done on my car was done at a timely manner and everyone was courteous. More
Other Employees Tagged: Ricky Mussenden
November 18, 2019
Service review Technicians are always great about listening to concerns and explaining what may be needed. I like that there is a rental if the repair will be more t Technicians are always great about listening to concerns and explaining what may be needed. I like that there is a rental if the repair will be more than a few hours. More
Other Employees Tagged: Jay Hancovsky, Jeremiah Keller, Joe Platt
November 18, 2019
Excellent service My experiences have always been good at Stingray Chevrolet. Wait time for service is always reasonable and the waiting area is the best I have ever s My experiences have always been good at Stingray Chevrolet. Wait time for service is always reasonable and the waiting area is the best I have ever seen. More
Other Employees Tagged: Dorinda Phillips
November 16, 2019
3rd time Had excellent service again. Highly recommend the place. Was greeted warmly and vehicle was completed a head of expect time. Check out was easy and Had excellent service again. Highly recommend the place. Was greeted warmly and vehicle was completed a head of expect time. Check out was easy and truck was waiting for me to drive off More
Other Employees Tagged: Jay Hancovsky, Jeremiah Keller
November 14, 2019
Very satisfied Everybody was very prompt and courteous. Job was completed in a very reasonable amount of time. Will definitely be back to buy more cars for our busin Everybody was very prompt and courteous. Job was completed in a very reasonable amount of time. Will definitely be back to buy more cars for our business in the future and get them serviced. More
Other Employees Tagged: Joe Platt
November 13, 2019
Stingray Chevrolet is by far the best dealership in Florida. I love stingray Chevrolet !!! By far best dealership in Florida! The employees are the best!!! Huge shoutout to Justin the Service mgr, my service wri I love stingray Chevrolet !!! By far best dealership in Florida! The employees are the best!!! Huge shoutout to Justin the Service mgr, my service writer Joe Platt to all the technicians, rental/loaner, parts and cashier. All over just everyone!!!! Thank you for treating me like family!!!!! I won’t go anyplace else!!!! More
Other Employees Tagged: Justin Lawson, Joe Platt, My technician, and loaner employee
November 08, 2019
Service Called me to pick up vehicle then when I got there They didn’t have any paperwork.. had to wait about 25 mins to get paperwork... then had to wait 20 Called me to pick up vehicle then when I got there They didn’t have any paperwork.. had to wait about 25 mins to get paperwork... then had to wait 20 mins for them to bring me my vehicle....totally unorganized! More
Other Employees Tagged: Luis Tur
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