Lisa Scogin | Page 11

Lisa has been extremely helpful throughout my car buying process. She answered all my questions in a timely manner, kept me updated while waiting for my car to get built, and went the extra mile to make sur process. She answered all my questions in a timely manner, kept me updated while waiting for my car to get built, and went the extra mile to make sure that I get the exact car that my wife wanted. More

by Ibrahim Verified Customer Verified Customer

Report | Print

Great service from all especially Lisa. My wife was not comfortable in the RX350 and we had to go back to a ES350. This was done with ease and efficiency. Thanks for making this an enjoyabl My wife was not comfortable in the RX350 and we had to go back to a ES350. This was done with ease and efficiency. Thanks for making this an enjoyable experience. More

by POPEML Verified Customer Verified Customer

Report | Print

We love everything about Northside Lexus. The showroom is gorgeous, sales personnel are very professional, and the service department is second to none. Outstanding in every way. The showroom is gorgeous, sales personnel are very professional, and the service department is second to none. Outstanding in every way. More

by STEBB1950 Verified Customer Verified Customer

Report | Print

Prices was easy and quick. Listened to what I wanted and needed and I trusted her and loved my purchase. Hey knowledge and follow up after the purchase was much appreciated Listened to what I wanted and needed and I trusted her and loved my purchase. Hey knowledge and follow up after the purchase was much appreciated and needed, as this vehicle is very high tech. Will refer all my friends and family. More

by TXStar Verified Customer Verified Customer

Report | Print

Definitely doesn't feel like a luxury dealership. I wish they had a Sewll Lexus here. You are definitely treated well at the Sewell . Our first car sales associate wasn't as knowledgeable as I wo I wish they had a Sewll Lexus here. You are definitely treated well at the Sewell . Our first car sales associate wasn't as knowledgeable as I would have liked. My 11 uear old son had to bring up and correct a few different things to the associate about the TX that he wasn't aware of. I almost didn't buy the car until my 11 year old found the correct information on the car on his own. I needed my car fully loaded but it would help if there was someone who knew all the ins and outs of this car. We were told it had running boards that could not be removed. However again after my 11 year old son looked further into this he found that the TX doesn't have running boards. Lexus would have lost that Sale if my child wasn't able to get the correct information. When the car arrived it was missing some of the things I asked for that were supposed to be Factory installed . When I call and spoke to my sales associate she informed me that lexus doesn't let you build your own package they actually pick the car out for you and hopefully it has most of want you wanted. Okay so definitely not a luxury dealership brand. Maybe uears ago Lexus was but this was my first experience. Next time I'll try BMW or Audi and hopefully I can get my car fully loaded with all bells and whistles. More

by chamocoet Verified Customer Verified Customer

Report | Print

The staff were courteous, helpful, patient, and accommodating across multiple visits to the show room. accommodating across multiple visits to the show room. More

by Mu Verified Customer Verified Customer

Report | Print

Lisa was so informative and helpful throughout the whole process of buying my new NX! She answered questions quickly and effectively and really simplified things for us. We were talking to representatives f process of buying my new NX! She answered questions quickly and effectively and really simplified things for us. We were talking to representatives from multiple dealerships but Lisa was by far the easiest to work with which really influenced our decision to travel the 4 hours to Northside from out of town instead of buying from a local dealer. She was highly communicative and went out of her way to make sure we got what we wanted! I will definitely be recommending her to friends that may be looking for a new car. Cristian is who connected us with Lisa and he also went above and beyond to help us out! Without Cristian, we wouldn’t have even been looking at Northside as an option but he was really helpful and made sure we didn’t settle for anything less than exactly what we were looking for! Mason helped us in finance and made everything a quick and easy process. Compared to financing experiences with previous buys, we were shocked at how quickly and efficiently he walked us through all of our options. The whole team really impressed us and we’ll definitely be looking at Northside for our future car purchases based on the exceptional service that we received! More

by CARLEYJBERNARDO Verified Customer Verified Customer

Report | Print

Lisa was very tentative and knowledgeable. All the people were so friendly and helpful. The man I dealt with in the financial department was not so friendly. Other than that the experience was All the people were so friendly and helpful. The man I dealt with in the financial department was not so friendly. Other than that the experience was great. More

by kvaldez0 Verified Customer Verified Customer

Report | Print

Lisa was very nice and kind. Everything was good except for Darrel. He was not kind. He looked so kind when I met him first. He became increasingly cynical after I didn't select Everything was good except for Darrel. He was not kind. He looked so kind when I met him first. He became increasingly cynical after I didn't select any additional warranty services. I was very displeased and didn't want to ask any more questions. If there were zero stars, I would have rated it. Honestly, I do not want to give him even one star. I hope this review helps your service better. Thank you. More

by qchul82 Verified Customer Verified Customer

Report | Print

Lisa did a great job of taking care of me. The only negative thing I could say is the used car manager trying to lowball my trade by $8,000. The only negative thing I could say is the used car manager trying to lowball my trade by $8,000. More

by calitexan1983 Verified Customer Verified Customer

Report | Print