Lizette Benitez | Page 2

People wasted our time, assurred us that we would be in and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and daughter had not been present I would have walked away from the deal. I will never, never use tis dealership again. They tried to add on charges, and failed to note the vehicle had only 1 fob, now going to cost me 400 dollars for adfitional fob. I will drive to Denver ir Pueblo. Lots if pretty window dressing, extremely poor attention to detail, extremely pooe customer service and customer experience. my next hyundai will not be from Phil Long. I advise everyone to find a dealer who is interested in customer service and not all the glitz. More

by WHEDABRA Verified Customer Verified Customer

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Everyone was nice and helpful. Lizette was very understanding and patient. Very glad she was our sales representative. Lizette was very understanding and patient. Very glad she was our sales representative. More

by Nancy Verified Customer Verified Customer

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Very friendly always willing to help a person always smiles never rude i will always go back smiles never rude i will always go back More

by KIMBERLYMEDINA4598 Verified Customer Verified Customer

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Came in and saw 3 cars. All 3 cars were dirty with 2 of the 3 being extracted dirty. We bought the less dirty one with the best body and asked for it to be cleaned. There wa All 3 cars were dirty with 2 of the 3 being extracted dirty. We bought the less dirty one with the best body and asked for it to be cleaned. There was beach sand all throughout the car, large dust bunnies in the vents, stains on the roof, dead moths in the center console. They said they’d clean it. 6 plus hours later we were signing papers and they said they’d had a cleaner in it the entire time. We funky get the car and they didn’t even try. Everything was still there from the sand to the dead moths. But at this point by 2 kids were tired and hungry. It was pass 3pm and we had been there since 9am. Then on our way home I noticed they charged us for a warranty package we hadn’t wanted and had to return to get that resorted out. More

by CHEREEWISEMAN Verified Customer Verified Customer

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This is the most amazing dealership I have ever used for sales and service. Truly a please to go there. sales and service. Truly a please to go there. More

by CandyMan Verified Customer Verified Customer

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The dealer was late and messed up the contract. No one in the store could explain the rental agreement including the dealer and the finance manager. The Hyundai tech expert knew his stuff and expla No one in the store could explain the rental agreement including the dealer and the finance manager. The Hyundai tech expert knew his stuff and explained things well. The blue link setup was clunky and difficult to setup. It would have been much better experience with emails and on my own computer at home instead of on a phone at the dealer. More

by jbpeters2003 Verified Customer Verified Customer

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I was in a state of panic attack with the whole purchase of my vehicle. I didn't think I could do it, but Heaven was wonderful and made the whole experience so much better. She was so happy to help me nav of my vehicle. I didn't think I could do it, but Heaven was wonderful and made the whole experience so much better. She was so happy to help me navigate and see that I was in a vehicle that met my needs. I have nothing but great vibes for the whole team. I have my vehicle and I will have the second chance to repair my credit and I have a dependable vehicle for my challenged family. Thanks again, Tracey Timerman More

by timermantracey63 Verified Customer Verified Customer

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I bought my vehicle from Phil Long Hyundai of Motor City from another state. Lizette Benitez (our sales person) made the whole process really simple and smooth. I definitely recommend Phil Long Hyundai of from another state. Lizette Benitez (our sales person) made the whole process really simple and smooth. I definitely recommend Phil Long Hyundai of Motor City to buy a car if you see it on line. More

by Deinor Bolanos Verified Customer Verified Customer

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You guys sell lemons that are unsafe to drive, you rush people into financing and are incredibly dishonest. I bought a car, made it to the interstate and then had to have it towed home. Tried to contact th people into financing and are incredibly dishonest. I bought a car, made it to the interstate and then had to have it towed home. Tried to contact the dealer for help and got nowhere and still haven’t heard from them. I will never buy another car from Phil long and won’t refer anyone else to either More

by lebost3 Verified Customer Verified Customer

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Sales person was great and did a great job working with us on this he sale. us on this he sale. More

by matthewjones6372 Verified Customer Verified Customer

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