Dealership Experience
6 yrs, 1 mo
Industry Experience
49 yrs, 4 mos
416 Reviews
Write a Review416 Reviews of Lloyd Wilson
November 12, 2025
Great staff and excellent quality repairs, but the costs for parts and service are outrageously more expensive than those at local non-dealership service centers. for parts and service are outrageously more expensive than those at local non-dealership service centers. More
Other Employees Tagged: Ernest Biondolino, John Lavelle
November 05, 2025
Lloyd Wilson is the epitome and prime example of what an excellent service advisor and company representative should be. excellent service advisor and company representative should be. More
Other Employees Tagged: Ernest Biondolino
October 28, 2025
Liked idea of being assigned one person to keep you updated throughout your car being serviced. Lloyd was great and kept me updated throughout as to time-frame, any additional work that needed to be d updated throughout your car being serviced. Lloyd was great and kept me updated throughout as to time-frame, any additional work that needed to be done, explained the charges, etc. Car serviced quickly although was surprised when I first got there and told customer service I had an appt, I was told it didn't matter?? More
October 26, 2025
Joyce Honda has great customer service, and they always get me in on a timely basis get me in on a timely basis More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields
October 23, 2025
Lloyds customer service was excellent, explaining what was done, and what should be done. Not high pressure but showing an interest in the customer. Definitely five stars and has earned my trust. was done, and what should be done. Not high pressure but showing an interest in the customer. Definitely five stars and has earned my trust. More
October 18, 2025
Excellent service very great customer service. Lloyd was very helpful and explained every detail and provided clear actions plan Lloyd was very helpful and explained every detail and provided clear actions plan More
Other Employees Tagged: Ernest Biondolino, Charles Mitchell, John Lavelle, Subuhi Shakil
October 17, 2025
This place is great and I've been getting my cars serviced here for years. serviced here for years. More
Other Employees Tagged: Ernest Biondolino, Charles Mitchell, John Lavelle
October 16, 2025
The service advisor said I needed an alignment and filters and back windshield wiper totaling 269 plus tax. When they rang up the bill they quoted me over 429.45. When I questioned it they brought it filters and back windshield wiper totaling 269 plus tax. When they rang up the bill they quoted me over 429.45. When I questioned it they brought it down to 304.75 which still didn’t make sense. The bill showed fluid rear differential replaced with 116.00 charge. I don’t know if this was done or not as I doubt it was needed. I feel I was taken advantage of as 269 plus tax isn’t 304.75. Also I had an 8:30 appointment. I was still waiting at 11:00. When I asked the girl up front to check to see why so long she said she would but never did. I had to wait until another woman walked in to ask her. I shouldn’t have been there for almost 3 hours for the work that I was initially quoted. I am very disappointed in the service I was given. The problem was resolved and explained by Erick. More

