Lloyd Wilson

Good service usually. Well organized shop. 3 percent credit card surcharge is a deal breaker. Well organized shop. 3 percent credit card surcharge is a deal breaker. More

by MJVIERA01 Verified Customer Verified Customer

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Can I make. I didn’t have to wait that long for service. I had my brake fluid changed, and my transmission fluid changed. The service advisor that I had was so n I didn’t have to wait that long for service. I had my brake fluid changed, and my transmission fluid changed. The service advisor that I had was so nice. He remembered who I was. He was friendly. He was courteous, and he even remembered that he had told me that he was giving me the discount even before I even asked the whole experience was enjoyable, and I will be coming to Joyce Honda again for service. More

by heidiw58 Verified Customer Verified Customer

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Lloyd was great, friendly, courteous and knowledgeable. . He was also thorough in his explanations of thte issues at hand. . He was also thorough in his explanations of thte issues at hand. More

by Whizskier Verified Customer Verified Customer

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I was working out of town and came in for an oil change they had me in and out in about an hour everyone was extremely helpful they had me in and out in about an hour everyone was extremely helpful More

by spenceobrien Verified Customer Verified Customer

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Very honest associates who will advice you for an optimal solution to your car problem rather than replacing everything. One of the best service I have come across. solution to your car problem rather than replacing everything. One of the best service I have come across. More

by AFTAB.MASOOD Verified Customer Verified Customer

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Excellent service! ! Very friendly environment. During the service time came & informed me what was happening. ! Very friendly environment. During the service time came & informed me what was happening. More

by SRIMANI1105 Verified Customer Verified Customer

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Although none of us would be happy if their brand new Honda Civic with only 500 miles on it, stopped working due to a rodent chewing the engine harness wiring, thankfully the service advisor, Lloyd, was Honda Civic with only 500 miles on it, stopped working due to a rodent chewing the engine harness wiring, thankfully the service advisor, Lloyd, was wonderful! He communicated very well every step of the way & was very kind! The sales department was also great; however, I did feel tremendous pressure from the individual trying to sell me the seat protection package & I would suggest that he might want to scale that down a bit. Larry, the manager, was very kind & professional & informative and Ben, my sales person, was very knowledgeable & professional & kind! Joyce Honda is a top-notch dealership and always has been! We purchased our first Honda in 1996...A white Honda Accord and it ran forever! Honda is a tried-and-true corporation known for quality engineering and exceptional user-friendly design! My only suggestion that would help to ensure even better customer satisfaction would be for Honda Corporate, in the future, to implement a more reasonable solution, in the event a car in service is ready for pick up but the insurance check has not arrived yet vis US mail as was the case in my situation recently, Ultimately, suffice it to say it caused me a lot of stress! I would urge Honda Corporate to require a faster, more reliable means of check delivery from insurance companies. I stress 'Honda Corporate' since I realize that situation was out of Joyce Honda’s control. Finally, I would absolutely recommend Joyce Honda to anyone!! More

by KATRINAS3PANDAS Verified Customer Verified Customer

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The dealership was a smoothly run organization; all personnel I dealt with were knowledgeable, forthcoming, and aware of what was going on. My car's issues were dealt with swiftly (same day). I also ap personnel I dealt with were knowledgeable, forthcoming, and aware of what was going on. My car's issues were dealt with swiftly (same day). I also appreciated the complimentary shuttle service home and then back to the dealership when my car was ready. I'd be comfortable using them again. Be advised that there is a 3% fee for paying with a credit card, so I recommend bringing your checkbook or paying by bank transfer. More

by darrellart Verified Customer Verified Customer

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Good service for going here the first time. A little confusing understanding dropping off, but picked up on it fast. Parking limited and parked in the new car facility lot. A little confusing understanding dropping off, but picked up on it fast. Parking limited and parked in the new car facility lot. More

by LARRY_MAYFIELD1 Verified Customer Verified Customer

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I have never had a problem with the service at this Honda dealership. They work around your schedule and are willing to be very flexable. dealership. They work around your schedule and are willing to be very flexable. More

by JLARICCIAIII Verified Customer Verified Customer

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