Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 8

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
113 Reviews
5.0

113 Reviews

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113 Reviews of Logan Demel

February 22, 2026

Dealership Rating
Employee Rating

As always this group is amazing to deal with. Raul and Peter in sales and Tina and her Service team make this dealership the best! More

by chuckmeneses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Peter Kashuba, Tina Nikolov , Clemente Sanchez

Feb 23, 2026

Biggers Mazda responded

Thank you so much for your continued support and for sharing such an incredible review of Biggers Mazda! It truly means a lot to hear that you consistently have amazing experiences with our team. Raul and Peter in Sales, along with Tina and our Service team, work hard to create a seamless experience from start to finish, and your recognition speaks volumes. We’ll be sure to share your kind words with them — they’ll be thrilled to hear it! Building lasting relationships with customers like you is what makes our work so rewarding. Thank you for your trust, your loyalty, and for recommending us. We look forward to taking care of you and your Mazda for many more visits to come!

February 20, 2026

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Biggers Mazda is always a pleasant dealer experience! I also own a Chevy Truck that I have serviced at Biggers Chevrolet and the quality and consistency of the service department at both dealerships is u More

by JAFSchaumburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Nikolov

Feb 23, 2026

Biggers Mazda responded

Thank you so much for your incredible feedback and for trusting both Biggers Mazda and Biggers Chevrolet with your vehicles! We’re truly honored by your kind words about the quality and consistency of our service departments. Delivering a dependable, transparent, and professional experience every time is exactly what we strive for, and it means a great deal to know that you feel confident in our team’s advice and care. We’re especially glad you value the technician video service review. That added layer of transparency is designed to keep you informed and comfortable with the work being performed, and we’re happy it’s made a positive impact on your experience. Logan, Tina, and the entire team will truly appreciate your recognition. Thank you again for your loyalty and for calling us the best — we don’t take that lightly! We look forward to continuing to provide you with the same exceptional service for years to come. 🚗

February 20, 2026

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Always courteous and fair with pricing. They have loaner cars if one is needed at no charge! More

by BRIZZO1955
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 23, 2026

Biggers Mazda responded

Thank you so much for your continued support of Biggers Mazda! We truly appreciate your kind words about our team being courteous and fair with pricing. Providing transparent service and treating our guests with respect are priorities for us every single day. We’re also glad the availability of complimentary loaner vehicles has been helpful. We know how important it is to keep your day moving while your Mazda is in for service, and we’re happy to offer that added convenience whenever possible. Logan and the entire service team will appreciate your recognition. Thank you again for your trust and recommendation — we look forward to seeing you at your next visit! 🚗

February 18, 2026

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Employee Rating

It's always a good experience, staff is always nice, mechanics is always informative, always appreciate the car wash and vacuum. More

by acf1103
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 23, 2026

Biggers Mazda responded

Thank you so much for your continued trust in Biggers Mazda! We’re thrilled to hear that each visit is consistently a good experience for you. Our team works hard to create a welcoming environment, and it’s great to know our staff and technicians are keeping you informed and taking good care of your vehicle. We’re also glad you appreciate the complimentary car wash and vacuum — it’s our way of adding a little extra value and making sure your Mazda leaves looking as good as it runs! Logan and the entire service team will truly appreciate your kind words. Thank you again for your recommendation — we look forward to seeing you at your next visit! 🚗

February 14, 2026

Dealership Rating
Employee Rating

Excellent service Logan always been very helpful I like going to Biggers for service I will come again More

by mkochris
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 15, 2026

Biggers Mazda responded

Thank you so much for your continued trust in Biggers Mazda! We’re thrilled to hear you had another excellent service experience and that Logan has consistently been so helpful. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words to him. It truly means a lot that you enjoy coming to Biggers for service and plan to return—that’s the greatest compliment we can receive. We look forward to seeing you again and keeping your Mazda running its best! 🚗 Thanks again for your recommendation and for being part of the Biggers Mazda family!

February 09, 2026

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Outstanding experience from beginning to end. Thank you! Logan Demel was kind, knowledgeable and willing to help. Everyone we encountered at Biggers Mazda was polite and friendly. Great experienc More

by btbwarbler
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 09, 2026

Biggers Mazda responded

Thank you so much for the kind words and for taking the time to share your experience, btbwarbler! We're thrilled to hear that your visit to Biggers Mazda was outstanding from start to finish. We'll be sure to pass along your compliments to Logan Demel—he’ll be glad to know his knowledge and kindness made a difference. It's also great to hear our whole team left a positive impression. We appreciate your trust and look forward to welcoming you back whenever you need us. —Your Biggers Mazda Team 🚗💙

February 01, 2026

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He kept me informed of the process. Explained everything to my satisfaction. Overall absolutely no complaints More

by kcdbc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ceasar Steaman

Feb 02, 2026

Biggers Mazda responded

Thank you so much for the great feedback! We're thrilled to hear that your service experience with us — especially working with Logan and Ceasar — was smooth, transparent, and clearly communicated every step of the way. It’s always our goal to keep our customers informed and confident throughout the process. We truly appreciate your trust in Biggers Mazda and look forward to seeing you again!

February 01, 2026

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Staff (Logan) was great from the moment I pulled in for my scheduled oil change. More

by im_rocky
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Recommend Dealer
Yes
Feb 02, 2026

Biggers Mazda responded

Thank you for the great feedback! We're happy to hear Logan made your oil change visit a smooth and positive experience right from the moment you arrived. We appreciate you choosing Biggers Mazda for your service needs and look forward to welcoming you back next time!

January 22, 2026

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Through, communication is good. Logan and Clemente both efficiently handled my issue. Very accommodating. Dealership is clean and inviting. More

by nancijomcgarvie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clemente Sanchez

Jan 23, 2026

Biggers Mazda responded

Thank you, Nancy, for your thoughtful feedback! We’re so glad to hear that Logan and Clemente were efficient, communicative, and accommodating throughout your visit. It’s also wonderful to know you found our dealership clean and inviting—that’s exactly the experience we aim to provide. We truly appreciate your trust in Biggers Mazda and look forward to serving you.

January 22, 2026

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Very friendly service, helpful, and knowledgeable. The dealership is so welcoming and try to make it a pleasant experience More

by barbara_figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Biggers Mazda responded

Thank you so much, Barbara, for the kind words and for choosing Biggers Mazda! We're thrilled to hear that Logan and our service team made you feel welcome and provided friendly, knowledgeable care. Creating a positive experience is always our goal, and it means a lot to know we delivered that for you. We truly appreciate your recommendation and look forward to seeing you again! 🚗💙

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