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Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 9

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
91 Reviews
4.9

91 Reviews

Write a Review

91 Reviews of Logan Demel

November 13, 2025

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Employee Rating

They were very friendly and customer oriented. It also was easy to get an appointment. More

by michelefey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear our team was friendly and customer-focused, and that scheduling your appointment was easy. We appreciate you choosing Biggers Mazda and look forward to serving you again!

November 11, 2025

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Purchased my second car from Biggers, and both experiences have been very positive experiences. Staff is extremely professional and responsive, service overall was very good. More

by afessler7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Jim Leichter , Raul Huerta

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Nov 12, 2025

Biggers Mazda responded

Thank you for choosing Biggers again! We truly appreciate your loyalty and are so glad to hear both of your experiences have been positive. Our team strives to provide professional and responsive service, and it’s great to know we delivered. Enjoy your new vehicle!

November 11, 2025

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Employee Rating

Great service and knowledgeable staff. Very comfortable waiting area as well I always enjoy my experience at Biggers Mazda. More

by crowley.alan
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Nov 12, 2025

Biggers Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear you enjoy your visits with us and that our team and waiting area make your experience a great one. We truly appreciate your continued support of Biggers Mazda!

November 09, 2025

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Nice team, got things done quickly, the recall was fairly simple and scheduled fast, thanks More

by JKCOLNAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Jim Leichter, Ali Nauraiz, Marco Palacios, Roger Gutierrez, Peter Kashuba, Jason Riforgiato , Clemente Sanchez

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Nov 12, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear our team made your recall visit quick and easy. We appreciate you choosing Biggers Mazda and hope to see you again soon!

November 02, 2025

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Employee Rating

I was extremely pleased with my service. ..I was notified about what needed to be done and the time involved..everyone was very helpful especially the service writer and the parts Mgr ... wil More

by Peggyg1435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Biggers Mazda responded

Thank you for sharing your experience! We’re so glad to hear our team kept you informed and made your visit a positive one. We’ll be sure to share your kind words with our service writer and parts manager. We appreciate your loyalty and look forward to seeing you again!

October 30, 2025

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Biggers has been our car provider for over 15 years. They have always been great at service and great to deal with for car purchases. We have looked at other cars but always come back to Biggers More

by jimswaine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Marco Palacios , Clemente Sanchez

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Nov 01, 2025

Biggers Mazda responded

Thank you so much! We’re truly grateful for your loyalty over the past 15 years. It means the world to us that you continue to trust Ron, Marco, Logan, Clemente, and the entire Biggers Mazda team for your sales and service needs. We’re proud to have you as part of the Biggers family! 🚗💙 — The Biggers Mazda Team

October 27, 2025

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Biggers Mazda always provides excellent customer service and great care in resolving any issues. Logan, Clemente and everyone on the service team is always kind, respectful, attentive, and willing to go abo More

by JEFFD8382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Ruffolo , Clemente Sanchez

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Oct 29, 2025

Biggers Mazda responded

Thank you so much for the amazing feedback! We’re thrilled to hear that Logan, Clemente, Franco, and the rest of our service team continue to deliver the attentive, respectful, and top-quality care you deserve. We truly appreciate your loyalty and trust in Biggers Mazda — it means a lot to all of us! 🚗💙 — The Biggers Mazda Team

October 23, 2025

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Employee Rating

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Oct 23, 2025

Biggers Mazda responded

Thank you so much for sharing your experience! We’re thrilled to hear that Logan and our service team made your visit smooth and comfortable. We always strive to provide clear communication, quick service, and a welcoming environment — glad to know it showed! 🚗💙 — The Biggers Mazda Team

October 23, 2025

Dealership Rating
Employee Rating

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Report | Print
Nov 29, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear you felt welcomed, enjoyed the communication, and appreciated the fast service and loaner vehicle. It’s great to know our showroom and amenities added to your experience. We appreciate you choosing Biggers Mazda and look forward to seeing you again!

October 23, 2025

Dealership Rating
Employee Rating

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Report | Print
Nov 29, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad you felt welcomed, appreciated our communication and fast service, and enjoyed the loaner vehicle and showroom amenities. We appreciate you choosing Biggers Mazda!

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