Logan Koss
Logan Koss at Niello Volkswagen

Logan Koss

Finance Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
67 Reviews

Dealership Experience

13 yrs, 5 mos

4.9

67 Reviews

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67 Reviews of Logan Koss

July 01, 2025

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Employee Rating

I had a much better experience here buying my car than I expected. The haggling was less than desirable since the first offer we got was for MSRP, but in the end we were able to negotiate a deal that I am h More

by NICOLEMARTINEZ0
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann , Jordan Richards

Jul 01, 2025

Niello Volkswagen responded

Thank you, Nicole! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

June 30, 2025

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I would like to thank Jose, Andrew, Alex, Ray and Logan for all their help. They all made the experience wonderful and easy without ever making it feel forced, rushed or that I was just a number. I’m excit More

by ADAM.B.CINTRON
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Trade-in Experience
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Recommend Dealer
Yes
Jun 30, 2025

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

June 29, 2025

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This was the most positive car purchase experience I have had in my entire life! From the moment Nathan picked up the phone to help me make an appointment to the next afternoon when he helped me purchase the More

by czoogal
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cruz-Thompson

Jun 29, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

June 05, 2025

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Excellent friendly and honest service. Negotiations went smooth and never felt pressured into something we didn't want. They helped us find a car that checked every single box color make More

by nseeba
Sales Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

May 25, 2025

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Tevin was absolutely amazing! Service was top notch, he explained everything and answered all of my questions all while being honest. More

by R.JESSICA5
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

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I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co More

by REHNAZALI
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Recommend Dealer
Yes
May 23, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

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Excellent service! Everyone I interacted with was friendly, professional, and clearly knowledgeable in their field. Tevin, Logan, and Alex went above and beyond to make More

by T_REOLA5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 23, 2025

Niello Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Russo General Manager srusso@niello.com

May 17, 2025

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Amazing staff, super friendly and easy to work with. It was an all around great buying experience. More

by MILLERGOGGLES
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
May 17, 2025

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

May 03, 2025

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All the team at the dealership was professional and courteous. I had a great experience! More

by SABRI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2025

Niello Volkswagen responded

Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

April 22, 2025

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Niello VW surpassed my expectations in every way: friendly, knowledgeable, efficient customer service all round. I will 100% return to Sacramento and niello VW for another vehicle, it’s worth the dri More

by SYLVANA_ESP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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