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Logan Koss
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22 Reviews
Dealership Experience
12 yrs, 3 mos
22 Reviews
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22 Reviews of Logan Koss
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November 01, 2023
No hassle purchase. My second VW from Niello and my third over all. Great professionals My second VW from Niello and my third over all. Great professionals More
by RICHARDHVAIL
Other Employees Tagged: Jose Soriano, Michael Ellis , Jose Vasquez, Ok
October 29, 2023
Fantastic service! ! Highly recommend Niello Volkswagen. They are always very professional, knowledgeable, and helpful across the board! ! Highly recommend Niello Volkswagen. They are always very professional, knowledgeable, and helpful across the board! More
by CORRICHADWICK
Other Employees Tagged: Vincent Vail, Michael Ellis
October 28, 2023
Our experience at Niello was pretty good. Stephen and Terry took care of us the whole way through the process and answered all our questions. The only thing that took a while was getting the Stephen and Terry took care of us the whole way through the process and answered all our questions. The only thing that took a while was getting the paperwork created. There was only 1 finance person so we ended up waiting over 2 hours after figuring out purchase price and loan. Once we were in finance it went quickly. Not a bad experience at all just a long wait for some parts. More
by KIRKJMESSER
Other Employees Tagged: Stephen Richardson, Brandon Balassi , Terry Conway (5 stars)
October 26, 2023
I had a great experience with the Niello team and their responsiveness to our questions throughout our selection and purchasing process. responsiveness to our questions throughout our selection and purchasing process. More
by DIANA.TATE
Other Employees Tagged: Stephen Richardson, Raymond Moreno, Michael Ellis , Cesar Corella
October 10, 2023
Amazing customer care and experience all the way through! I returned a lease and leased another vehicle. The process was smooth and seamless from start to finish. Top notch experience with Logan Koss who a I returned a lease and leased another vehicle. The process was smooth and seamless from start to finish. Top notch experience with Logan Koss who answered all of my questions and made the experience super easy and stress free! Thank you! More
by KAVRIKJENNIFER
Other Employees Tagged: Brandon Balassi
October 10, 2023
Thank you for your help and for making a stressful situation (replacing a car totaled by a hit and run driver) as calm and efficient as possible. situation (replacing a car totaled by a hit and run driver) as calm and efficient as possible. More
by LISCTESTA
Other Employees Tagged: Brandon Balassi
September 28, 2023
the process took a long time--from 11:30 to 4:30. part of it was because we have a fraud alert on our credit, but it still took an inordinate amount of time. part of it was because we have a fraud alert on our credit, but it still took an inordinate amount of time. More
by 711PRILL
Other Employees Tagged: Stephen Richardson, Raymond Moreno, Alexander Hurlimann, Michael Ellis
September 26, 2023
Customer service really seems to be top priority. We were welcomed, listened to, and helped at every step. Document explanations were thorough. All our questions were answered. Took a test drive. The We were welcomed, listened to, and helped at every step. Document explanations were thorough. All our questions were answered. Took a test drive. The whole experience was excellent. More
by Evelyn
Other Employees Tagged: Brandon Balassi , Alex Gurlimann
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