Logan Koss
Logan Koss at Niello Volkswagen

Logan Koss

Finance Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
72 Reviews

Dealership Experience

13 yrs, 7 mos

4.9

72 Reviews

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72 Reviews of Logan Koss

September 18, 2025

Dealership Rating
Employee Rating

There really are no words to show my gratitude to everyone, especially, Logan. It has been nothing short of a wonderful experience. More

by TLDESTINATIONS925
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 05, 2025

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Employee Rating

Professional Knowledgeable Accommodating…delivered the car for me Friendly I look forward to doing business in the future More

by Pboomerx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Phan, Pleajur Bryant

Sep 05, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

August 17, 2025

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It was a very friendly atmosphere answered all my questions I was in and out in less than an hour purchasing my car and it was very happy with it More

by CDANIELSON37
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 17, 2025

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

August 10, 2025

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It was a wonderful experience with everyone at neillo Volkswagen. They listened and respected me and I ended up with exactly what I wanted. More

by Kelly D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2025

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

August 06, 2025

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All of the staff at Niello went above and beyond to help me find the perfect vehicle to suit my needs. Their helpfulness and attentiveness made the process smooth and seamless. The staff were professional, More

by RFOURNIER212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

July 31, 2025

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Employee Rating

I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was More

by parsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 21, 2025

Dealership Rating
Employee Rating

I do not see Jordan on the list of employee to rate, I would give Jordan a 5 star rating. The entire team did an outstanding job. More

by GRACELAZARD2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Alexander Hurlimann , Jordan Richards

Jul 21, 2025

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

July 01, 2025

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I had a much better experience here buying my car than I expected. The haggling was less than desirable since the first offer we got was for MSRP, but in the end we were able to negotiate a deal that I am h More

by NICOLEMARTINEZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann , Jordan Richards

Jul 01, 2025

Niello Volkswagen responded

Thank you, Nicole! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

June 30, 2025

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Employee Rating

I would like to thank Jose, Andrew, Alex, Ray and Logan for all their help. They all made the experience wonderful and easy without ever making it feel forced, rushed or that I was just a number. I’m excit More

by ADAM.B.CINTRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

June 29, 2025

Dealership Rating
Employee Rating

This was the most positive car purchase experience I have had in my entire life! From the moment Nathan picked up the phone to help me make an appointment to the next afternoon when he helped me purchase the More

by czoogal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cruz-Thompson

Jun 29, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

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