219 Reviews
Write a Review219 Reviews of Logan Lane
March 12, 2018
Thanks Logan Thank you Logan Lane for your excellent service. Logan went above and beyond and exceeded my expectations! I will continue to bring my car to you for Thank you Logan Lane for your excellent service. Logan went above and beyond and exceeded my expectations! I will continue to bring my car to you for future service More
March 12, 2018
Great Service! Thank you Logan for getting me and out quickly today for my oil change. Crown Acura is a great Dealer to buy and service your car. See Logan Lane he t Thank you Logan for getting me and out quickly today for my oil change. Crown Acura is a great Dealer to buy and service your car. See Logan Lane he takes great care of his customers. More
February 24, 2018
LOGAN LANE DEFINES GREAT SERVICE It had been years since I'd been well enough to take my car for servicing, and I wasn't quite sure what to expect. Then I met Logan Lane, my Service A It had been years since I'd been well enough to take my car for servicing, and I wasn't quite sure what to expect. Then I met Logan Lane, my Service Advisor. I immediately knew I could relax. Logan is very professional, and quite knowledgeable, but what really shines through everything he does is his desire to please and see you leave totally satisfied. He first asked what specials or coupons I might have, and told me what was available, and made sure I got all I was entitled to. After we finished discussing the "nuts and bolts" Logan showed me to the waiting areas and particularly to the cookies and bottled water! Then he took the time to show me how to brew some coffee..which was quite good! When the question was raised about replacing a part, Logan explained the pros and cons in detail, and made sure I understood everything so I could make a prudent decision. Logan Lane left no stone unturned in his quest to deliver a great service experience. I will always request Logan as my advisor. He has earned my trust with his honesty and thoughtful professionalism. More
February 21, 2018
Great overall experience! It was an exciting and nerve wracking experience. As a young woman, I’m not a fan of going to a dealership to purchase a car, but Gillian made us feel It was an exciting and nerve wracking experience. As a young woman, I’m not a fan of going to a dealership to purchase a car, but Gillian made us feel welcome, did not pressure, and was very informative and helpful. It was easier and nicer than expected! I would recommend her every time!! More
Other Employees Tagged: Gillian Barnes
February 19, 2018
Excellent Service! Recently purchased a car at Crown Acura. Had a few things that needed to be addressed mechanically and cosmetically as part of the deal. Logan Lane Recently purchased a car at Crown Acura. Had a few things that needed to be addressed mechanically and cosmetically as part of the deal. Logan Lane was my service advisor and he was awesome....He made sure I had a loaner ready, followed up with me several times on the progress of the repair and made the entire experience very easy. I’ll tell you; so far I have been very impressed with Crown. From sales to finance and now service; top notch organization! More
January 08, 2018
Quick, Friendly and Knowledgeable Logan was super helpful when I walked in to see if I could have some routine work done on my Acura. He was friendly, knowledgeable and efficient. I li Logan was super helpful when I walked in to see if I could have some routine work done on my Acura. He was friendly, knowledgeable and efficient. I liked how respectful, kind and sincere he was. Logan truly made my entire experience a pleasure! Kudos to him and Acura! Thanks, Logan! More
January 08, 2018
Recall Excellent service dept. Fast and thorough Time promised for repair was exact. Nice waiting area with all the goodies. Was a very pleasant experien Excellent service dept. Fast and thorough Time promised for repair was exact. Nice waiting area with all the goodies. Was a very pleasant experience Recommend More
January 04, 2018
Oil change,multi point inspection,wash and vac (complimentar I bought a 2015 Nissan Versa here a few months ago. Upon buying the car, the management approved for my car to be serviced because it was slightly pul I bought a 2015 Nissan Versa here a few months ago. Upon buying the car, the management approved for my car to be serviced because it was slightly pulling to the left on the test drive. That's when I met Logan Lane down in the service department. Logan is a truly nice, positive and caring young man. He handled that situation quickly and professionally and I left feeling like that the service staff and Logan genuinely care about their clients. That is the reason why I came for an oil change here. I am confident that Logan and staff will perform any service correctly as well as in a timely manner. I truly feel that Logan sees me as a person rather than just another client and he is allways willing to answer any questions or concerns I've ever had. I highly recommend getting your car serviced here be it an oil change, tire rotation or anything else. Everything will be handled promptly and all work will be done right. Thanks Logan Lane! I appreciate you're service! Clayton Stoots More
Other Employees Tagged: Chris Duncanson
January 01, 2018
Service @Crown Service Dept. Logan's service from my initial phone call query thru bringing our car in, having his master mechanic take a drive with me, determing a software updat Logan's service from my initial phone call query thru bringing our car in, having his master mechanic take a drive with me, determing a software update was needed, providing a loaner, having the software done - all accomplished with professionalism, courtesy & friendliness. Logan made it super easy & speedy. Thank you Crown for having him! More
December 29, 2017
Logan is great! Logan always makes visits to the dealership a great experience. He follows up and makes sure you leave without questions or issues. Wonderful job eve Logan always makes visits to the dealership a great experience. He follows up and makes sure you leave without questions or issues. Wonderful job every time I bring the car in. More