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Lorena Barker
Lorena Barker | Page 11
Customer Service Drive Manager
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
165 Reviews
165 Reviews
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165 Reviews of Lorena Barker
July 28, 2023
Friendly, welcoming, and knowledgeable staff all around. Clean and comfortable lobby, makes car shopping easy Clean and comfortable lobby, makes car shopping easy More
by smorrison_918
Verified CustomerOther Employees Tagged: Scott Morrison, Francisco Lona , Hervey Ayala
July 26, 2023
Kelli was great to work with. We had an appointment set for 0700 and the truck mostly got in on time. I was disappointed in how long it took even though we had an appointment. 4.5 We had an appointment set for 0700 and the truck mostly got in on time. I was disappointed in how long it took even though we had an appointment. 4.5 hours for new tires and alignment. These are work trucks so time is money. I set appointments as early in the morning so that wait is minimal. Side of the truck had greasy hand prints on it. I have four vehicles that are serviced exclusively in your service department and I drive from Pearland to have them serviced there. So mine and my staffs time is important. More
by STEVEGHILL7164
Other Employees Tagged: Kelli
July 26, 2023
Easy to work with. Every employee that I met eyes with greeted me even if they weren't associated with my purchase Every employee that I met eyes with greeted me even if they weren't associated with my purchase More
by cristiane.mendoza1993
Other Employees Tagged: Juan Barcenas, Billy Harvey, Angel Garcia, Manny Diaz, Nathan Zuniga, Zeke Moreno, Guy Guidry , Hervey Ayala, Stuart McKenry
July 22, 2023
They always make me feel like family. I will never go anywhere else. Thank you Planet Ford in Humble. I will never go anywhere else. Thank you Planet Ford in Humble. More
by taguilar
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen
July 20, 2023
Michael in the truck service center was awesome and so helpful. He made sure all issues and problems were addressed. Thank you Michael. You get a 10 plus! helpful. He made sure all issues and problems were addressed. Thank you Michael. You get a 10 plus! More
by UPOTEJ397
Other Employees Tagged: Michael truck service
July 18, 2023
Jarrod was awesome. He kept me posted with updates on my order. Communication was great. He kept me posted with updates on my order. Communication was great. More
by mnezbcruz
Other Employees Tagged: Francisco Lona , Stuart McKenry, Jarrod Williams
July 15, 2023
Ms. Kelli my Service Tech was amazing to work with. She ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! More
by JSTOOLMAN
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas, Kelli
July 14, 2023
I wish we had more technicians, to accommodate customers faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and p faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and parts, make everyone's job more difficult. Overall good job under the conditions. More
by JARRODWILLIAMSSR
Other Employees Tagged: Juan Barcenas, Gary Scherer, Kevin McKinnon, Manny Diaz, Nathan Zuniga, Zeke Moreno, Lyndi Sage - Walker, Adrian Allen , Blain Black, Jarrod Williams
July 12, 2023
Fleet sales and Fleet service the best in Houston Area keep up the good work keep up the good work More
by BENITEZ356
Other Employees Tagged: Juan Barcenas, Gary Ryan, Gary Scherer, Angel Garcia, Francisco Lona, Nathan Zuniga, Lyndi Sage - Walker , Hervey Ayala, Blain Black
