Lorena Barker | Page 13
Customer Service Drive Manager
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
161 Reviews
Write a Review161 Reviews of Lorena Barker
June 14, 2023
Everyone here welcomes you and wants to help you get what you need welcoming experience. you need welcoming experience. More
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Mike Reed, Kevin McKinnon, Nathan Zuniga, Lyndi Sage - Walker , Hervey Ayala, Blain Black
June 13, 2023
Mark took very good care of me and my truck, and it was very professional very professional More
Other Employees Tagged: Todd Silva
June 11, 2023
Dropped my truck off and had a good turn around. They took care of everything and ordered my recall components. Hopefully the wiper motors come in at the same time as the arms. Thanks for the quick They took care of everything and ordered my recall components. Hopefully the wiper motors come in at the same time as the arms. Thanks for the quick turn around. Till next time. More
Other Employees Tagged: Scott Morrison, Amanda Wade , Brian Smith
June 10, 2023
Excellent service from Mr. Rodney Bogany aswell as kept me informed thru the entire process. I will be returning to Planet Ford 59 service department from this day forward. Nic Rodney Bogany aswell as kept me informed thru the entire process. I will be returning to Planet Ford 59 service department from this day forward. Nice work! Keep it going! More
Other Employees Tagged: Todd Silva, Billy Harvey, Walter Vickers, Scott Morrison, Amanda Wade, Mike Reed, Manny Diaz, Adrian Allen , Brian Smith
June 10, 2023
Repairs were done, but it takes too long. I think they are doing a fine job and I think they are doing a fine job and More
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen , Brian Smith, John 'JT' Thomas
June 10, 2023
The people on the service drive were great. Technicians took real good care of of my truck. Technicians took real good care of of my truck. More
Other Employees Tagged: Todd Silva
February 07, 2023
Absolutely amazing experience, from first call to driving off the lot! HUGE thank you to Lorena for recommending Darren!!! Darren and Kevin were so helpful with my experience! So attentive and patient wi off the lot! HUGE thank you to Lorena for recommending Darren!!! Darren and Kevin were so helpful with my experience! So attentive and patient with me. I was in a horrific accident and my Escape was totaled. I LOVE MY NEW BRONCO SPORT!!! More
Other Employees Tagged: Manny Diaz , Darren Urie
August 05, 2022
Bad customer service. Kept my car for way too long to tell me they scanned it and couldn’t find anything. Just lazy mechanics now a days. Told them exactly what was wrong, Kept my car for way too long to tell me they scanned it and couldn’t find anything. Just lazy mechanics now a days. Told them exactly what was wrong, that I hit something and it turned my radar. Doesn’t take a computer to tell them that. Got my tires rotated as well, wheel feels stiff, it pulls and now whenever I go up an incline driveway or over speed bumps there is a rattling or clunking noise from the rear, maybe the axle. Go get ripped off somewhere else, you won’t be disappointed avoiding this place. More
Other Employees Tagged: Todd Silva , John 'JT' Thomas
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