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Lorena Barker
Lorena Barker | Page 17
Customer Service Drive Manager
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
166 Reviews
166 Reviews
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166 Reviews of Lorena Barker
September 03, 2019
2015 Ford Explorer Windshield Seal Repair We are pleased and very satisfied with the attention and service provided by the intake staff JT and with the additional help from the service departm We are pleased and very satisfied with the attention and service provided by the intake staff JT and with the additional help from the service department service advisors Amanda Wade and Lorena Baker. We have used Randall Reed Planet Ford for our vehicle service consistently since purchasing our Explorer at Planet Ford and would highly recommend them. Sincerely, J.Williams More
by jwilli
Other Employees Tagged: Amanda Wade , John 'JT' Thomas
August 26, 2019
Recall It's good to call ahead of time, but once parts were finally in they were great - dropped off car in the morning, they have a shuttle service to get y It's good to call ahead of time, but once parts were finally in they were great - dropped off car in the morning, they have a shuttle service to get you to work, they fixed my door panel for free as well as recalls, and brakes. More
by Jamie
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade , Rosie Jones, Nick Lang, Brian Smith, John 'JT' Thomas
August 15, 2019
Fixed a problem that another dealer did not. After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during th After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during the short time they drove it, they couldn't fix it. I took it to Randall Reed, and the tech noticed that the description matched a TSB that had been out over a year. Truck repaired and the issue has not re-appeared. More
by PodEngineer
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade , Rosie Jones, Nick Lang, Brian Smith, John 'JT' Thomas
August 07, 2019
Taking care of us I have been dealing with this service center since 2005. They always treat us with kindness. The job gets done in a timely manner. That is for taking I have been dealing with this service center since 2005. They always treat us with kindness. The job gets done in a timely manner. That is for taking care of us. More
by Cowboys 0406
Other Employees Tagged: Richard Fuller , John 'JT' Thomas
May 16, 2019
Maintenance Took care of everything. Realized they missed a recall and put us in a complimentary vehicle. Vehicle was fixed and ready to go same day. Took care of everything. Realized they missed a recall and put us in a complimentary vehicle. Vehicle was fixed and ready to go same day. More
by Spiller1
Other Employees Tagged: John 'JT' Thomas
July 09, 2017
Ken Riely Ken, is a very good no nonsense helpful salesmen. When I come in for service he finds me an ensures I'm taken care of always. Ken, is a very good no nonsense helpful salesmen. When I come in for service he finds me an ensures I'm taken care of always. More
by Russell
Other Employees Tagged: Ken Riley, Manny Diaz
