Lori Brennan | Page 10

Exceptional dealership to visit when you are looking to purchase a new or preowned vehicle. The Sales staff is fantastic, and provided my wife and I with an incredible experience when we were looking to bu purchase a new or preowned vehicle. The Sales staff is fantastic, and provided my wife and I with an incredible experience when we were looking to buy our Chevrolet Traverse. Brian, the General Sales Manager and Matt the Sales and Leasing consultant worked tirelessly to find us just what we were looking for, and made the experience from start to finish painless and enjoyable. The Service Department is also very professional and courteous, and do a great job when it comes time to needing to have your vehicle serviced. I would definitely recommend this dealership to anyone who is looking for their next new or used vehicle! More

by starks1023 Verified Customer Verified Customer

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Outstanding service Great dealership outstanding dealership great service sales and parts depts Caring personnel in all areas Outstanding owner and all of the sales st Great dealership outstanding dealership great service sales and parts depts Caring personnel in all areas Outstanding owner and all of the sales staff The best GM dealership in middle Tennessee More

by analoldman Verified Customer Verified Customer

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From the first phone call to the visit, everyone was friendly and very helpful. I was in and out in under an hour. Easiest service appointment I have ever had. friendly and very helpful. I was in and out in under an hour. Easiest service appointment I have ever had. More

by Emily Verified Customer Verified Customer

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Professional people with fair prices. I take my Cadillac there for service because the work is done promptly, professionally and for a fair price. Lori and Joel always take good care of me I take my Cadillac there for service because the work is done promptly, professionally and for a fair price. Lori and Joel always take good care of me. More

by CCRAIG1 Verified Customer Verified Customer

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Always a good experience when I get my truck serviced, all staff very professional and friendly. When a repair takes a while service keeps you in the loop. A loner is always available, been having truck s all staff very professional and friendly. When a repair takes a while service keeps you in the loop. A loner is always available, been having truck serviced since 2014 and u guys never disappoint 🤠 More

by JMWONCH Verified Customer Verified Customer

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Lori was great! She kept me updated daily as to what was happening with the repair. She made the whole experience a lot less stressful. l live 30 miles away and had closer dealership options but It was wort happening with the repair. She made the whole experience a lot less stressful. l live 30 miles away and had closer dealership options but It was worth the drive. I will buy my next vehicle from Stan McNabb because of her. Thanks again Lori👍 Mike More

by NapoleanD Verified Customer Verified Customer

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I will never bring any of my vehicles here again poor service sorry management only worried about getting paid my cadillac was returned to me in worse condition. service sorry management only worried about getting paid my cadillac was returned to me in worse condition. More

by Maxwellg1976 Verified Customer Verified Customer

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I arrived at 9 for my appointment and waited 3.5 hours for just a diagnostic test. only to be told every 45 minutes that it needs charging. I see people after me leaving before me and then you’s wanted $3 for just a diagnostic test. only to be told every 45 minutes that it needs charging. I see people after me leaving before me and then you’s wanted $377 from me for just a test and battery. Ripoff. I paid $116 for the battery and $20 to have it installed. Big difference there. plus received $19.25 back for core charge. I will not to be back to your dealership. More

by alaimon54 Verified Customer Verified Customer

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The communication could be better. The work was good, it correct the problems. I would have like to be kept up with the process, concerning whether the tires came in and time went the The work was good, it correct the problems. I would have like to be kept up with the process, concerning whether the tires came in and time went the job was done. More

by SLOUAL Verified Customer Verified Customer

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I took my 2015 Silverado in because the a/c was not working. It was blowing, not cooling so I figured it was a leak. First of all a five year old vehicle should not be having a/c issues, but that is an working. It was blowing, not cooling so I figured it was a leak. First of all a five year old vehicle should not be having a/c issues, but that is another issue unto itself. My issue with this service was the amount for the repair. After the $200 to just locate the leak it was going to be another $1200 to make the repairs! I understand I am dealing with a dealership but that seemed extremely high so I took my truck to a trusted friend that has been a mechanic for 40 years and owns his own shop. The total cost of the repair was $479... Even if I did get a friends and family discount the difference should not be a $1000! I am a Columbia native. I never did business with Lucas, buying trucks all of which have been Chevrolets from other dealers outside of town. I had hoped with the name change that this dealership had improved it's ways but from what I have seen with this experience I will continue to carry my business outside of town. This review is solely directed towards the powers that be that determine the maintenance pricing. The technician himself and the service reps were extremely easy to work with and understanding. More

by mitchwilliamson Verified Customer Verified Customer

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