Lori Brennan
Lori Brennan at Stan McNabb Chevrolet Cadillac of Columbia

Lori Brennan | Page 12

Service Advisor

Stan McNabb Chevrolet Cadillac of Columbia

101 S James Campbell Blvd
Columbia, TN 38401

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4.5
169 Reviews
4.5

169 Reviews

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169 Reviews of Lori Brennan

June 25, 2020

Dealership Rating
Employee Rating

Everyone was so friendly. I really appreciate that I could get my oil changed for free since I work in healthcare. Thank you so much. More

by halbrook_linda
Recommend Dealer
Yes

Other Employees Tagged: Patrick Carlson, Christina Ortiz, Joel Rimmer

June 25, 2020

Dealership Rating
Employee Rating

I was concerned about going to a dealership to get my car fixed. My concerns were proven correct and I paid a ridiculous cost for the mechanic to do nothing on my car. More

by ginsoccer7
Recommend Dealer
No
Jun 26, 2020

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I am unable to find you in our system. We really want to make sure we take care of our customers. Could you please give me a call at 931-388-3824? Sincerely, Joel Rimmer Service Director

June 19, 2020

Dealership Rating
Employee Rating

Great Service Took my Colorado in for routine service. Lori wrote it up and answered questions I had. Patrick called when it was finished. Great service. Thanks, More

by dsmdw4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Carlson

June 10, 2020

Dealership Rating
Employee Rating

They were able to effectively fix my coolant leak, though not without an excessive labor cost (over 60% of price paid @$730/$1200). The mechanics must be rolling in dough at this rate. Also, I now have a More

by Caam6r
Recommend Dealer
No
Jun 10, 2020

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. We work really hard to take care of all of our customers. I am sorry that we disappointed you. We want to get your seat clean. Please give me a call when you get a chance. 931-388-3824 Sincerely, Joel Rimmer Service Director

June 09, 2020

Dealership Rating
Employee Rating

The dealership I love, but the lady in the service department don't know how to talk to people. Don't care for her attitude! More

by jackie552saviya
Recommend Dealer
No

Other Employees Tagged: Chris "Kountry Boy" Cathey , Chris Johnson

Jun 09, 2020

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. We definitely want everyone to be spoken to kindly. I am sorry for that. Please give me a call when you get a chance. 931-388-3824 Sincerely, Trey McNabb Owner

June 05, 2020

Dealership Rating
Employee Rating

The service team does an amazing job. Lori has been so helpful to me when my car unexpectedly quit working on me. She went above and beyond to help me and answer all my question. They all do an amazing jo More

by ashleyoconnor2112
Recommend Dealer
Yes

June 01, 2020

Dealership Rating
Employee Rating

The service department is outstanding. My transmission went out on my van and they worked with the company that covered the unlimited power train warranty and replaced the transmission. Now it is driving More

by Trent
Recommend Dealer
Yes

Other Employees Tagged: Dolly McNabb, Trey McNabb , Patrick Carlson, Joel Rimmer

May 30, 2020

Dealership Rating
Employee Rating

Took information on problem with vehicle checked if warranty covered any of the problems repaired in a timely fashion. Thanks for your quick service. Thanks More

by STREETSERVANT@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Patrick Carlson, Christina Ortiz, Joel Rimmer

May 26, 2020

Dealership Rating
Employee Rating

Will never buy another car again from then they promise u everything until they get there money then they won’t return your calls all I wanted was another key the salesman Andrew said u would get me one been More

by beeman68
Recommend Dealer
No

Other Employees Tagged: Brian "Griz" Grezenski , Terri Anderson, Chris Johnson, Nancy Shook, Andrew True

May 27, 2020

Stan McNabb Chevrolet Cadillac of Columbia responded

I am sorry that you have not received the second key. We definitely want to get it for you. Can you give me a call at 931-388-3824? Thank you, Trey McNabb

May 25, 2020

Dealership Rating
Employee Rating

Went in to replace air conditioning condenser they wanted $949.00. On a 15 model Tahoe Went to another shop and got it done under half price More

by bishoplawn931
Recommend Dealer
No
May 26, 2020

Stan McNabb Chevrolet Cadillac of Columbia responded

I appreciate you giving us the opportunity to look at it. I really wish that we would have been able to replace it for you. Usually, we are very competitive on our pricing. Please give me a call at 931-388-3824. Sincerely, Joel Rimmer Service Director

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