Lori Trimarco | Page 2

Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. First and foremost, the staff at bmw bridgewater was incredibly friendly and helpful. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer. The service advisors were knowledgeable and took the time to listen to my concerns and answer all of my questions. Not only was the customer service exceptional, but the quality of the service itself was top-notch. The technicians at bmw bridgewater were highly skilled and thorough in their work. They diagnosed and resolved the issue with my vehicle efficiently, ensuring that it was running smoothly by the time I left the dealership. Additionally, I was impressed with the efficiency of the service process. The appointment scheduling was convenient, and the service was completed within the estimated timeframe. The waiting area was comfortable and well-maintained, providing amenities such as complimentary Wi-Fi and refreshments, which made my wait enjoyable. Lastly, the pricing at bmw bridgewater was fair and transparent. I appreciated that they provided a detailed breakdown of the costs upfront, so there were no surprises when it came time to pay. Overall, my experience at bmw bridgewater was nothing short of excellent. I would highly recommend their service department to anyone in need of automotive maintenance or repairs. Their friendly staff, high-quality work, efficient process, and fair pricing truly exceeded my expectations. Thank you bmw bridgewater for providing such outstanding service! Sincerely, Anthony Williams 2016 bmw x5m More

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Made me a BMW fan again. I have had terrible experiences and this was the EASIEST AND MOST TRANSPARENT interaction I’ve ever had with leasing a new car! I have had terrible experiences and this was the EASIEST AND MOST TRANSPARENT interaction I’ve ever had with leasing a new car! More

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Andrew is terrific! I appreciate all that he does to make the experience easy and reliable. I appreciate all that he does to make the experience easy and reliable. More

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Service was pretty seemless. Made one call, had my car towed in overnight and got a call next morning. They were able to get me a loaner the next day as well. Made one call, had my car towed in overnight and got a call next morning. They were able to get me a loaner the next day as well. More

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Outstanding rates &service. Thanks for fitting me in and giving your usually great and thorough service Thanks for fitting me in and giving your usually great and thorough service More

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Great service. Very fair and professional; second car purchased from James. Process was easy and quick Very fair and professional; second car purchased from James. Process was easy and quick More

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I have been going to this dealership since last decade+ years for new car purchase or lease and followed with regular servicings, and was never disappointed of their a) hospitality, b) quality of service years for new car purchase or lease and followed with regular servicings, and was never disappointed of their a) hospitality, b) quality of service and c) friendliness of staff. A special mention to Manjula Biju who is exceptional in the whole sales process, cares and understands the customer priorities well. I believe I have had one of the best dealer experiences ever in many many years. I wish them all the very best and continue to serve the community better each year pass by. More

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Great service! !! Andrew was on point. They washed my car and inspected everything great service. !! Andrew was on point. They washed my car and inspected everything great service. More

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We had an excellent service experience at BMW of Bridgewater for scheduled car maintenance visit. Service was performed efficiently, professionally and car was completed sooner, than expected. Thank Bridgewater for scheduled car maintenance visit. Service was performed efficiently, professionally and car was completed sooner, than expected. Thank you our service advisor Andrew Kleczynski and everyone in staff, who serviced our car. Inna Z ozr008@yahoo.com. More

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BMW services are top notch from when I arrive through completion. Without any wait time there is an attendant that takes my car to be logged in and driven to be serviced. The entire staff is engaging, co completion. Without any wait time there is an attendant that takes my car to be logged in and driven to be serviced. The entire staff is engaging, courteous, and friendly. There is an ambiance of fellowship that transcends. During service the team is communicating updates when necessary. When I have a question it is addressed in a timely manner and professionally. I requested the help of a BMW genius technician and I met John Marfoglio. His mindfulness is exceptional. He is highly versed in the technology of BMW instrumentation and I am grateful. He's very detailed but down to earth in communicating and walking me through the navigation system. More

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