Lori Trimarco | Page 3

Great experience, from Lori when I made an appointment, to the service advisor and the valet team. Car delivered on time and service competed. to the service advisor and the valet team. Car delivered on time and service competed. More

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Good service but very slow. Drop my car off at 7:30. Didn’t get it back till 6 o’clock. That night service is free because it was under warranty but they charge $86 for wipers. Drop my car off at 7:30. Didn’t get it back till 6 o’clock. That night service is free because it was under warranty but they charge $86 for wipers. I think that’s a little ridiculous but my Service guy Darrell was great. More

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I have a long relationship with this dealership going back about 39 years. They have always been very friendly and professional. back about 39 years. They have always been very friendly and professional. More

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I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college marketing student trainee at bmw gave me a ride and picked me up w a brand new M7 to the nearby mall for shopping. Lorrie squeezed me in for the last minute appointment, Christ greeted me as a long time friend. What a treat from Bridgewater BMW! Thanks as always to Gailon and Mike for supporting!!! More

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I am very satisfied with the service they provide. Andrew has been excellent, does his best to make u comfortable and takes care of all the service need of the car. Great job Andrew Andrew has been excellent, does his best to make u comfortable and takes care of all the service need of the car. Great job Andrew More

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Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. First and foremost, the staff at bmw bridgewater was incredibly friendly and helpful. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer. The service advisors were knowledgeable and took the time to listen to my concerns and answer all of my questions. Not only was the customer service exceptional, but the quality of the service itself was top-notch. The technicians at bmw bridgewater were highly skilled and thorough in their work. They diagnosed and resolved the issue with my vehicle efficiently, ensuring that it was running smoothly by the time I left the dealership. Additionally, I was impressed with the efficiency of the service process. The appointment scheduling was convenient, and the service was completed within the estimated timeframe. The waiting area was comfortable and well-maintained, providing amenities such as complimentary Wi-Fi and refreshments, which made my wait enjoyable. Lastly, the pricing at bmw bridgewater was fair and transparent. I appreciated that they provided a detailed breakdown of the costs upfront, so there were no surprises when it came time to pay. Overall, my experience at bmw bridgewater was nothing short of excellent. I would highly recommend their service department to anyone in need of automotive maintenance or repairs. Their friendly staff, high-quality work, efficient process, and fair pricing truly exceeded my expectations. Thank you bmw bridgewater for providing such outstanding service! Sincerely, Anthony Williams 2016 bmw x5m More

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Made me a BMW fan again. I have had terrible experiences and this was the EASIEST AND MOST TRANSPARENT interaction I’ve ever had with leasing a new car! I have had terrible experiences and this was the EASIEST AND MOST TRANSPARENT interaction I’ve ever had with leasing a new car! More

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Andrew is terrific! I appreciate all that he does to make the experience easy and reliable. I appreciate all that he does to make the experience easy and reliable. More

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Service was pretty seemless. Made one call, had my car towed in overnight and got a call next morning. They were able to get me a loaner the next day as well. Made one call, had my car towed in overnight and got a call next morning. They were able to get me a loaner the next day as well. More

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Outstanding rates &service. Thanks for fitting me in and giving your usually great and thorough service Thanks for fitting me in and giving your usually great and thorough service More

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