Lou Bilous | Page 18

A relaxed and reassured experience Our sales person Lou Bilous was such an amazing salesmen. He did not pressure us at anything and let us take our time and ask all the questions we wan Our sales person Lou Bilous was such an amazing salesmen. He did not pressure us at anything and let us take our time and ask all the questions we wanted. Lou was very well spoken and informed on all things Toyota. Me and my wife are probably going to be buying cars just from him from now on. Thanks again Lou. Juan, Amy, BABY LANA More

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Wonderful experience my sales person was very helpful explained everything very nicely and clear to me. Made it clear not to hesitate if I had any questions I could always my sales person was very helpful explained everything very nicely and clear to me. Made it clear not to hesitate if I had any questions I could always come back if needed help. Very detailed in everything. I would definitely recommend to another person. More

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Personal service A few days ago I had the pleasure of meeting Louis Bilous. I was interested in the Toyota Rav4. Lou allowed me to test drive all 3 models. He was frie A few days ago I had the pleasure of meeting Louis Bilous. I was interested in the Toyota Rav4. Lou allowed me to test drive all 3 models. He was friendly, professional, patient and most of all not pushy. I was planning on test driving other cars at different dealerships, but I fell in love with the SE and was more than happy to sit down with Lou as he went over all the details. Today I went back to meet with Lou and pick up my new car. He is truly a pleasure to do business with , and it is obvious that he cares about his customer's happiness. More

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Professional Service by Salesman My husband and I purchased 2 Highlanders (2017) at the same time. Lou Bilous was instrumental in helping us make this decision. His explanation and My husband and I purchased 2 Highlanders (2017) at the same time. Lou Bilous was instrumental in helping us make this decision. His explanation and review of the car was clear and precise. He patiently answered any questions we had. After the purchases were made, he spent a significant amount of time in the car with us detailing all of its features. We had many questions regarding the technology which was very new to us. He even invited us back if we needed further support. His patience and very affable disposition made these purchases a very pleasant and stress-free experience. submitted by Carol and Lester Korobow More

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Great Team Effort ! The purchase of my 2017 Highlander on February 14th, 2017 was the third vehicle purchase in the last 13 months from Lou Bilous. My wife and daughter The purchase of my 2017 Highlander on February 14th, 2017 was the third vehicle purchase in the last 13 months from Lou Bilous. My wife and daughter both bought Rav4's in January of 2016 and it was now my turn. As usual, Lou could not have been nicer or more professional. I can literally walk to another Toyota dealership from my house but to me it's well worth the 25 minute ride to Smithtown Toyota because of how Lou treats people. He's like dealing with a long lost friend. There's never any pressure or games. He's as honest as the day is long and represents the dealership and Toyota in such a positive way. This time around I had the pleasure of meeting sales manager Guy Albergo who, like Lou, was a pleasure to deal with. He was straightforward without a hint of BS. With a minimum of haggling we all reached an excellent price on the Highlander as well as the trade in price of my 2006 Highlander. Another positive point is the lack of surprise hidden costs. No dealer prep or any other fees and no outrageous DMV fees. When it was time to sign all the paperwork, business manager Jeff Bratisax was great ! He's the kind of guy that after just a couple of minutes you feel like you've known him forever. Personable, funny and extremely professional. Unlike other business manager's I've dealt with in the past, there was no hard sell at all, something I personally dislike very much. Today, February 17th I picked up the Highlander. Lou went over every aspect of the vehicle as well as the various manuel's which, when combined, looked as thick as 'War and Peace.' Things have gotten a lot more complicated over the past few years in terms of tech and safety features. Lou was on top of his game in terms of knowledge, patiently taking his time in explaining all the functions, and boy there were many. Then it was back to see Jeff for the final paperwork. He went over all of it in detail, making sure any questions I had were answered. Overall, this purchase like the previous two, could not have gone any better thanks to Lou, Guy and Jeff. Consummate professionals, one and all. Thank you, Anthony Borelli More

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Worth the Drive With a Toyota dealership being only blocks away from my house, people wonder why I drove all the way out the Smithtown Toyota for my new car. Here i With a Toyota dealership being only blocks away from my house, people wonder why I drove all the way out the Smithtown Toyota for my new car. Here is why,... At smithtown Toyota I was treated like an individual, not a number. All of my wants, needs and concerns were addressed. I was not given the run around and asked to settle for something I didn't want. I was treated like family by my salesman Lou B, the sales manager Guy Albergo and my finance manager Diego. Lou found me the exact car I wanted and worked to get it in the price range I wanted. I would never go anywhere else again to be treated like a number and lied to. Smithtown Toyota rocks!! More

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The personal experience they gave me was much appreciated I have dealt with Louis Bilous in the past and when I went to Smithtown Toyota to look him up, I met Tim Payton. They were both most gracious, let me I have dealt with Louis Bilous in the past and when I went to Smithtown Toyota to look him up, I met Tim Payton. They were both most gracious, let me test drive the 2017 RAV4 XLE and it was a done deal. I recommend Louis or Tim anytime. More

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A Plus Dealership This is the third car I purchased at this dealership. They are all very professional, experienced and most importantly, honest. They will always be This is the third car I purchased at this dealership. They are all very professional, experienced and most importantly, honest. They will always be the first dealership I will consider when purchasing a car. I always deal with Lou Bilous, the sales representative. Lou is always patient with explaining all the updates in the car, he's efficient and very knowledge about the new vehicle. I travel from the Five Town's area to Smithtown for this dealership. Frances Macaluso More

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Very Easy Sales Experience Louis was great as always! I have purchased a few Toyota's from Louis and once again he was great and he made the experience simple and fast! Louis was great as always! I have purchased a few Toyota's from Louis and once again he was great and he made the experience simple and fast! More

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A Pleasurable Experience This is the second Rav 4 I have gotten from your dealership. The first one was leased and this one I purchased. Both times we dealt with Lou Bilous This is the second Rav 4 I have gotten from your dealership. The first one was leased and this one I purchased. Both times we dealt with Lou Bilous. He goes far and above to make our visit stress free and enjoyable. Not only is Lou helpful but he has a wonderful sense of humor. He helped us with every aspect of our purchase and made the experience very pleasant. We have recommended him to our friends and relatives. We highly recommend Lou and your dealership. Thank you. Ken & Diane Dwyer More

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