Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous | Page 3

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
338 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 1 mo

Industry Experience

35 yrs, 5 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

338 Reviews

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338 Reviews of Lou Bilous

September 23, 2023

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We bought 7 cars from Lou Bilous at Smithtown Toyota. He has a unique way of explaining a car,how it works,how it benefits the customer. His laid back personality gives one assurance that nothing is impo More

by Cavalier4747
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Recommend Dealer
Yes
Sep 26, 2023

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 13, 2023

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I just leased my fifth Toyota Camry from Lou Bilous. It is always a pleasure to deal with Lou. Super nice guy, very knowledgeable and always honest. I wouldn't go anywhere else. Thank again Lou!! More

by patty
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Recommend Dealer
Yes
Sep 15, 2023

Smithtown Toyota responded

Patty, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 06, 2023

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I know I can always trust Smithtown Toyota when looking for a vehicle. I have been to other dealerships and they give me the hard sell and it’s always ridiculous numbers they throw out. I just purchased my More

by sohappy4009
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Recommend Dealer
Yes
Sep 08, 2023

Smithtown Toyota responded

It was a pleasure to read about your third car-buying experience at Smithtown Toyota. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 11, 2023

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I met Lou Bilous as I wanted to test drive the new 2023 Prius Prime. Lou is an affable, jovial, no pressure salesman and made the my purchase experience seamless and smooth. I love my new 2023 Prius Prim More

by MARKCHROPUFKA
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Recommend Dealer
Yes

Other Employees Tagged: John Ferranola , Craig - Manager

Aug 15, 2023

Smithtown Toyota responded

Mark, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 30, 2023

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Amazing service! It was a fast and pleasant experience the staff was very professional, polite and helpful with the transaction in every step of the way. Thank you!!! More

by kimberlyramlall
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Recommend Dealer
Yes

Other Employees Tagged: Dave Moshinsky

Aug 01, 2023

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us, Kimberly! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

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Louis listens and is an honest and trustworthy salesman. He listened to what I needed and what I didn’t. He worked with me throughout the sale and made it easy for any decisions I had to make. Great job in More

by nysun
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Recommend Dealer
Yes
Jul 24, 2023

Smithtown Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

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My sales rep was Louis Bilous I told him I was looking for a Tacoma that I wanted to purchase and he showed me a few he had in stock. After explaining the difference in the models I chose one and I’m very More

by nysun
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Recommend Dealer
Yes
Jul 24, 2023

Smithtown Toyota responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 27, 2023

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My salesperson Louis, was honest, helpful, patient, and knowledgeable throughout the entire process of buying my Highlander. He went above and beyond to make my experience worthwhile. He sold me my 2015 hi More

by Donna
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola , Tim Payton

Jun 29, 2023

Smithtown Toyota responded

Thank you for leaving us this great review, Donna. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 11, 2023

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Smithtown Toyota had the largest selection of RAV4 vehicles compared to other local dealerships I visited. Lou Bilous is an excellent salesman. He was extremely helpful in finding me the car I was s More

by pluvius3
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Recommend Dealer
Yes
Jun 13, 2023

Smithtown Toyota responded

I cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 23, 2023

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Last week we purchased our third Toyota. This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representativ More

by H&E
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

May 25, 2023

Smithtown Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239