Lou Germano | Page 47

Excellent Was a easy decision to purchase a vehicle again with DeNooyer.....this is my 3rd car from them! They have always been helpful and friendly. Was a easy decision to purchase a vehicle again with DeNooyer.....this is my 3rd car from them! They have always been helpful and friendly. More

by DPROKRYM Verified Customer Verified Customer

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Ryan was great Ryan and Lou made the whole process very easy! Would highly recommend them to anyone! Super easy to work with and get the job done. Ryan and Lou made the whole process very easy! Would highly recommend them to anyone! Super easy to work with and get the job done. More

by l.vanauken7788 Verified Customer Verified Customer

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Bought new car experience was great Everyone at dennoyer we’re great. The experience was good overall. Chris Smith was kind and understanding he also worked with me to find exactly what Everyone at dennoyer we’re great. The experience was good overall. Chris Smith was kind and understanding he also worked with me to find exactly what I needed More

by copelandrebekah Verified Customer Verified Customer

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Disappointed Couldn't be more disappointed with the process of purchasing a vehicle here. Sales staff in general is scattered, trying to service multiple customers Couldn't be more disappointed with the process of purchasing a vehicle here. Sales staff in general is scattered, trying to service multiple customers at the same time. Management does not follow through. Finance manager was interested only in selling me an extended warranty that I won't need on a 3 year lease with a GM certified vehicle. Came to pick up the vehicle and it still had dried up coffee in the cup holders, dirty napkins in the console, etc. Manager asked me to come back in a week so they could detail it as a remedy. This should be done before a vehicle is sold to a customer. The last thing I want to do is drive around in a dirty "new" vehicle for a week then come back there for a 6th time, a 2 week process just to get a clean vehicle. A $30k+ transaction should not be treated this haphazardly. The whole process has been extremely dissatisfying due to lack of communication, accountability and follow through. More

by A12345 Verified Customer Verified Customer

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Sold a bad truck i signed papers for a truck on 4 22 19 supposed to pick up the next night told them i could be there wednesday gave them an extra day well wednsday c i signed papers for a truck on 4 22 19 supposed to pick up the next night told them i could be there wednesday gave them an extra day well wednsday comes and truck is still not ready finally take truck home on thursday on dealer plates finalize all paperwork on mon 4 29 19 bring truck home airbag light and check engine light comes on bring it to a local dealership the following tuesday for light on and to get sticker fails due to bad airbags bad balljoints stripped 4wd axels leaking transmission lines, bad ignition computer and bad key fobs work intermittingly the flatbed truck to their dealership saying they are going to fix it on tuesday may 6th i go over on may 7th they give me a loaner car told me they weren't fixing truck going to get us in a different one. Went over may 15th picked out another truck told i could pick up on friday then yesyerday told they lost the paperwork for the first truck so they cant back out of rhe loan yet now was told i won't know till Saturday if the new loan even gets approved. I got my money back in the form of a check we lost the car we were using for trade. Asked numerous time to speak with the owner and was told hes aware of the situation. I wanted to talk to him personally and asked to have him call me. Nothing. I will never use this dealership again nor will my co-workers or friends they all know about it. Use extreme caution if you have to use them. More

by PATs57 Verified Customer Verified Customer

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Great experience for new purchase Our experience was great. We have purchased more than 6 vehicles at DeNooyer over the years and always get treated as if we are important to them. I Our experience was great. We have purchased more than 6 vehicles at DeNooyer over the years and always get treated as if we are important to them. In this particular purchase they had to work hard to find the vehicle we wanted and succeeded perfectly. More

by DONJEAN Verified Customer Verified Customer

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Outstanding salesman who we worked with leasing our last car Our experience over the length of our last leased car starting with the salesman and efficient pleasant service staff was the reason why we returned t Our experience over the length of our last leased car starting with the salesman and efficient pleasant service staff was the reason why we returned to lease a new car from the same salesman. We are completely satisfied with finding the right car at the right cost. We will certainly recommend this dealership to anyone More

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Wonderful Experience Three years ago I leased a vehicle from DeNooyer Chevrolet. My experience at that time was excellent. I recently went in this month at the end of my l Three years ago I leased a vehicle from DeNooyer Chevrolet. My experience at that time was excellent. I recently went in this month at the end of my lease term and was given excellent customer service by Jamila Dadashova. She was extremely professional, kind and a team player with her office associates. I decided to buy out my lease and she worked tirelessly to make it happen, in tandem with Lou Germano who works in Finance. I would recommend that anyone shopping around for Dealer options give Denooyer Chevrolet a try. Just stop in and speak with someone. Although I no longer lease from them - I will still be bringing my vehicle here for some service when due, because they have taken great care of my car. More

by LC188 Verified Customer Verified Customer

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EXCELLENT!!!! This is now the 5th vehicle that I’ve purchased from DeNooyer Chevrolet and I couldn’t imagine going anywhere else. Their sales staff is amazing and g This is now the 5th vehicle that I’ve purchased from DeNooyer Chevrolet and I couldn’t imagine going anywhere else. Their sales staff is amazing and goes above and beyond when it comes to sitting down and purchasing a vehicle. John was incredible when it came to getting me what I wanted and needed as well as listening to where I needed to be financially.....outstanding sales and service!!! The service staff is just as incredible in making sure that your car is serviced to your wants and needs. The dealership and staff really take outstanding care of their customers....which is why I keep coming back again and again. More

by JOJOCAM2012 Verified Customer Verified Customer

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Great Vehicle Buying Experience My experience at Denooyer Chevrolet was by far the best car buying experience I have had in my life. My salesman, Andrew Lobb, was knowledgeable and My experience at Denooyer Chevrolet was by far the best car buying experience I have had in my life. My salesman, Andrew Lobb, was knowledgeable and friendly. I was given a price I felt comfortable with and that I felt was fair. I wasn’t pressured to make a deal like I usually am at car dealers. I will be going to Denooyer first for my next vehicle and I will be asking for Andrew by name. More

by Coms47 Verified Customer Verified Customer

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